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Title: SNMP agent is not responding
Post by: Tursiops on June 22, 2016, 12:58:00 AM

Hi,

We keep seeing systems reporting "SNMP agent is not responding", even though SNMP polling is working fine.
It appears this happens when a Windows Server, that act as its own proxy for SNMP connectivity, reboots.

Any ideas?
Thanks

Title: Re: SNMP agent is not responding
Post by: mclifford on April 21, 2017, 06:20:52 PM

I am having a similar issue. Anyone else?

Title: Re: SNMP agent is not responding
Post by: Victor Kirhenshtein on May 15, 2017, 10:57:22 PM

Hi,

it's hard to tell anything without more detailed diagnostic. Packet capture of SNMP packets to problematic node may help.

Best regards,
Victor

Title: Re: SNMP agent is not responding
Post by: Tursiops on May 16, 2017, 01:30:31 AM

Hi Victor,

In my case the nodes are the proxy nodes for a site and the SNMP traffic to them is tunneled through their own agent.
When this happens though, the server will happily collect SNMP data from the node without any problems. It just doesn't cancel/remove the SNMP unreachable alert.

This looks like it's related to https://track.radensolutions.com/issue/NX-1228?

Cheers

Title: Re: SNMP agent is not responding
Post by: Victor Kirhenshtein on May 17, 2017, 02:19:32 PM

So you are getting "SNMP unreachable" events when proxy agent restarts, but no "SNMP OK" after proxy connection is restored, right?

Title: Re: SNMP agent is not responding
Post by: Tursiops on May 17, 2017, 03:46:41 PM

Yes, that's correct.

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English Support => General Support => Topic started by: Tursiops on June 22, 2016, 12:58:00 AM