NetXMS Support Forum

Hi,

I have enabled snmp traps.
Everything works, but NetXMS is regularly an hour late in processing traps...
I think this is due to the thousand of devices managed.

How do I configure NetXMS to keep up with this?

thanks
BB

The processing has several steps:
- trap arrives
- event generated
- event processed by EPP and some actions are executed.

It's important to understand on what stage the delay are. Can you check timestamps in snmp trap log, event log and alarm log to see where it's delaying?

Also, there's a built-in template for netxms server performance monitoring. If you upgraded from previous versions, that template does not get upgraded automatically (you need to change ImportConfigurationOnStartup server configuration parameter and restart the server, or you can take /share/netxms/templates/netxms_server.xml file from the file system of the server and import it using web/desktop client.