NetXMS Support Forum

Hi everyone,
I am quite new to snmp and NetXMS. However, I must say that it's great.

I am monitoring a total of 12 switches and 6 network printer with no problems whatsoever.

Until, today my boss got a TASKalfa 3010i MFP. I configured it on the network, printed, scanned to emails and working like a charm will all 80 employees.

When I configure the MFP with NetXMS, I am having problems with the Ethernet port that was discovered with the printer (eth0) - the ONLY one available and present in it.

Eth0 is showing as Admin status UP and Operational status DOWN.

How can this be as the network connection is fine, without a single error and everyone is printing normally? I can ping the printer, access it's webpage, etc.

Can please someone drop me some ideas?

Thanks a lot in advance

It looks like Kyocera have some issues with SNMP implementation on this MFU.
You can check that with snmpwalk:

ifAdminStatus (1 - up, 2 - down, 3 - testing):
nxsnmpwalk -c public TARGET_IP .1.3.6.1.2.1.2.2.1.7

ifOperStatus (1 - up, 2 - down, 3 - testing, 4 - unknown, 5 - dormant, 6 - notPresent, 7 - lowerLayerDown):
nxsnmpwalk -c public TARGET_IP .1.3.6.1.2.1.2.2.1.8