NetXMS Support Forum

English Support => General Support => Topic started by: Anders on December 14, 2012, 10:16:09 AM

Title: Stuck red-dot status icon on the "Entire Network"
Post by: Anders on December 14, 2012, 10:16:09 AM
Hi,

I seems to have got a "stuck" red-dot on a subnet below the "Entire Network", but when I expand the sub-net, I can't find any DCI-node that "owns" the error. I believe that the red-dot is a remnant from a deleted node.

How would I go about to remove the red-dot?

Thanks,

Anders
Title: Re: Stuck red-dot status icon on the "Entire Network"
Post by: jdl on December 14, 2012, 11:09:18 AM
Maybe check your DB with nxdbmgr
it will possibly find some discrepancy and fix it.

Br,

Jdamien
Title: Re: Stuck red-dot status icon on the "Entire Network"
Post by: Anders on December 19, 2012, 04:02:39 PM
Thanks for the hint jdl and sorry for my late reply.

I did actually get a new node down alert and when the node went up again the alert and the red-dot problem disappeared...

Thanks anyway for your quick reply on my problem, I'll try that if the problem ever occurs again.