NetXMS Support Forum

English Support => General Support => Topic started by: Jebesa Temesgen ( Jabaa ) on February 17, 2023, 10:45:36 AM

Title: Telegram Issues
Post by: Jebesa Temesgen ( Jabaa ) on February 17, 2023, 10:45:36 AM
Hello 

Is there any one have  an idea regarding Telegram notification setting up process. I tried by setting the debug ncd.telegram 7 but still the log saying driver is not initialized, please help me

kindly
Title: Re: Telegram Issues
Post by: keenoar on February 17, 2023, 12:22:41 PM
Hello,

Can you share with us the server version and the system / OS you are running the server on?
Also, it would be good to share the server log file section where it shows the driver initialization is failing.

Thank you
Title: Re: Telegram Issues
Post by: Jebesa Temesgen ( Jabaa ) on February 17, 2023, 01:13:50 PM
Thanks for your reply.

the server version I am using is windows 4.3.1

2023.02.17 14:10:39.660 *E* [ncd.telegram      ] Telegram API call failed, driver configuration could be incorrect
2023.02.17 14:10:39.660 *E* [nc                ] Unable to create instance of driver Telegram
2023.02.17 14:10:39.660 *D* [nc                ]    Configuration: AuthToken = xxxxxxxxxxxxxxxxxxx  
(about:invalid)
Thanks for your responses.
Title: Re: Telegram Issues
Post by: Jebesa Temesgen ( Jabaa ) on February 17, 2023, 01:17:04 PM
Here the notification channel config
Title: Re: Telegram Issues
Post by: Victor Kirhenshtein on February 18, 2023, 10:51:42 AM
Make sure you have debug level set to 6 for tag ncd.telegram, then look for messages with this tag that precedes line "Telegram API call failed, driver configuration could be incorrect" - there should be more information about failure reason.

Best regards,
Victor