NetXMS Support Forum

Hello,

I'm just spent several days setting up NetXMS exactly how we want it. I got locked out of NetXMS so decided to restart the NetXMS Core service. Upon restarting this, it appears the Windows Template has changed back to the default....! This has then updated all of the nodes with the standard/default template. Surely the templates are stored in the database so these shouldn't change when the service is restarted?!?!

Could someone shed some light on this please and how we can go about backing this up....

Hi,

set server configuration parameter ImportConfigurationOnStartup to false. This is mechanism to automatically import new or updated templates from files on server startup. It was intended for first deployment and upgrades, but looks like it causes confusion quite often.

Best regards,
Victor

Thank you. That's worked a treat.