NetXMS Support Forum

Hello All,
I just tried to update to 2.0.1, 64bit on a Win 8.1 machine.
The /silent installation quits without any problems.
But then I couldn't connect on the Console any more.
Tried to reset the password with "nxdbmgr resetadmin" and found
a lock in the DB. Run "nxdbmgr check" and did solve the lock.
Did "nxdbmgr resetadmin" again, but still cannot log in ("connection refused: connect")

Ok, logical as the service was down. But I cannot start it!
Whenever I start it (e.g. "netxmsd -D3") it stopps thus:

...
netxmsd: [06-Jan-2016 20:18:51.375] UptimeCalculator thread started
[06-Jan-2016 20:18:51.371] Listening for client connections on TCP socket [::]:4
701
[06-Jan-2016 20:18:51.375] Listening for mobile device connections on TCP socket
[::]:4747
[06-Jan-2016 20:18:51.369] Listening for client connections on TCP socket 0.0.0.
0:4701
[06-Jan-2016 20:18:51.365] Listening for syslog messages on UDP socket [::]:514
[06-Jan-2016 20:18:51.375] Listening for mobile device connections on TCP socket
0.0.0.0:4747
[06-Jan-2016 20:18:51.387] syslogd: parser successfully created from config
[06-Jan-2016 20:18:51.361] Listening for SNMP traps on UDP socket 0.0.0.0:162
[06-Jan-2016 20:18:51.394] Syslog writer thread started
[06-Jan-2016 20:18:51.394] Listening for SNMP traps on UDP socket [::]:162
[06-Jan-2016 20:18:51.392] Syslog receiver thread started
[06-Jan-2016 20:18:51.398] SNMP Trap Receiver started on port 162
[06-Jan-2016 20:18:52.689] EXCEPTION 0xC0000005 (Access violation) at 0x56E54C13
(crash dump was generated); please send files C:\\netxmsd-1860-1452107932.info
and C:\\netxmsd-1860-1452107932.mdmp to [email protected]


*************************************************************
EXCEPTION: C0000005 (Access violation) at 0000000056E54C13
PROCESS TERMINATED

Does anybody know what I could try next?

Best regards
Klaus

Hi,

could you please run it with debug level 9 and post output?

Best regards,
Victor

I found the bug. It is SQLite-specific. It will be fixed in 2.0.2, I can also provide custom build for server if needed. Switching to any other database will help as well.

Best regards,
Victor

Good morning Victor,

I came across this while trying to Google a solution to the same issue.

It would be superb, and much appreciated if you were able to post a snapshot build with this workaround in place.

Unrelated: While the forum, and it's registration is available via HTTPS, the captcha script on that page is not, so will not display on modern browsers; silently preventing registration. It may be helpful to update the HREF for the captcha Javascript to use a protocol relative URL ("//<url>") for that resource so it Just Works(tm) regardless of HTTP or HTTPS. :-)

Best,

Mike.

Hi,

attached is patched server core (for 64 bit Windows).

Best regards,
Victor

Hy!

Same Problem here!
Database check -> ok!
Database upgrade -> ok!
And with the change of the DLL-File i can start nxmc.

But still i've many Errors, and no new data!

Can anyone help me please?

THX!