Author Topic: v1.2.17 Android Console problem  (Read 2534 times)

cserzs

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v1.2.17 Android Console problem
« on: December 12, 2014, 12:46:07 am »
Hi,

I upgraded my NetXMS system from v1.2.8 to v1.2.17. Before I used the Android console without any problem. Now the v1.2.17 android console crashes in each cases when I try to load the details pages (Overview, Alarms, Last Values, etc.) of nodes. I have tested the android console on three different smartphone and I found this problem in all cases.

Does anyone have any experience about this problem?

DH

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Re: v1.2.17 Android Console problem
« Reply #1 on: December 15, 2014, 11:32:13 am »
The console here frequently loses the connection and closes, it also has a habit of timing out when looking up historical data, it then loses the connection and closes. This only starting happening after upgrading to 1.2.17

Regards,
David

Marco Incalcaterra

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Re: v1.2.17 Android Console problem
« Reply #2 on: December 26, 2014, 04:49:58 pm »
Hi,

you can find progresses on this issue here:

https://www.radensolutions.com/chiliproject/issues/705

Beste regards,
Marco

Marco Incalcaterra

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Re: v1.2.17 Android Console problem
« Reply #3 on: December 26, 2014, 06:34:52 pm »
Hi,

Issue #705 is closed. As per my checks the crash was caused only in the overview tab due to unprotected null accesses, please give more info if you find other situations.

Best regards,
Marco

cserzs

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Re: v1.2.17 Android Console problem
« Reply #4 on: December 27, 2014, 01:16:10 am »
Hi,

Thank you for investigation. Sorry but I don't understand exactly your conclusion  :-[.
What means exactly the "unprotected null accesses"? Is it possible to eliminate it with any configuration in my NetXMS system?
If not is this a bug of Android console? Will be this fixed in any later update?

Thank you in advance, regards
Zsolt

Marco Incalcaterra

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Re: v1.2.17 Android Console problem
« Reply #5 on: December 27, 2014, 08:40:35 am »
Hi,

It's a bug in the Android console and it has been already fixed. The fix will be available in the next release. No you cannot do anything in your NetXMS configuration to avoid it.

Best regards,
Marco

cserzs

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Re: v1.2.17 Android Console problem
« Reply #6 on: December 27, 2014, 09:14:04 am »
Hi,

Thank you very much for your support.

Kind regards,
Zsolt