Hi.
I've just upgraded to v3 (2305). I'm having a problem accessing some devices in the console, and it appears to be the ones with large numbers of interfaces or DCI's.
I don't recall the issue with v2, although I did add a few more DCI's since upgrading to v3 which could have tipped it over some limit.
Symptoms:
When I right click on a node, sometimes get the hourglass for ~30s and then nothing happens. Right click again and get a somewhat blank / corrupted popup menu about 1/3rd the size of normal, mostly blank, a few populated items. If I click on another (smaller) device it seems to clear the problem and I can then right click successfully on the bigger device. However, attempting to access the DCI configuration, I get the DCI tab pop up but the panel is completely blank. Not even a blank table, just a grey window with no widgets.
The device in question has 350 interfaces, and I would estimate (can't find out exactly) around 4,000 DCI's
Sometimes when this condition occurs, the console starts acting oddly, and I can't access other things like server console, or edit a dashboard (get blank grey tab).
This is running locally on the server (Windows). 6 CPU, 8GB RAM (mostly dedicated to MariaDB cache). Also tried console from a remote PC and same issue. Console is 2284.
Rich
Some screenshots
Another showing the "small" right click corrupted menu.
Just to add, this setup has been working well for a few years (since version 1). Did an upgrade a week or so back from 2.2.something to 3.
Hi!
Please attach console log (it should be in your user's home folder - C:\Users\<username>\.nxmc\data\.metadata\.log).
Best regards,
Victor
Hi Victor,
Attached is the log.
I also removed some of the DCI's from the template assigned to this node, which resulted in ~200 fewer DCI's for this node, and the problem seems to have resolved itself. After doing this I was able to confirm that the node has around 4200 DCI's configured.
Regards,
Richard