NetXMS Support Forum

Dear all,

We're also monitoring Windows 2008 servers.
Sometimes NetXMS agents generate the following warning message.

NT: <NetXMS Win32 Agent;W14;> A request to send or receive data was disallowed because the socket had already been shut down in that direction with a previous shutdown call. group001

We do not understand what is the problem and why does it happen.
Would someone kindly advise me?

Hello!

This may happen when communication session that was inactive for long period (controlled by agent's parameter SessionIdleTimeout) forcibly closed by watchdog thread. You can safely ignore these messages.

Best regards,
Victor

Hello Victor,

Thank you for your prompt response
In the meantime we will extend the SessionIdleTimeout.

Best regards,
mulder