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Author Topic: help me  (Read 3832 times)

andi

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help me
« on: January 14, 2012, 06:40:31 pm »

trouble with my netxms console unable to connect: Communication failure
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lindeamon

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Re: help me
« Reply #1 on: January 14, 2012, 06:46:02 pm »

what version of netxms ?
what platform do you use ?
network problems ? firewall ?

give us some more dits. so we can help you
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andi

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Re: help me
« Reply #2 on: January 15, 2012, 06:20:41 pm »

netxms version  1.0.13 ?
platform windows xp sp2

what's the problem?
whether the firewall or any system running?
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lindeamon

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Re: help me
« Reply #3 on: January 15, 2012, 06:34:42 pm »

open services.msc and search for the "NetXMS Core" service,is it running ?
do you run the console from another computer then the 1 running the server ? if so, is there a firewall or something like that ?
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andi

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Re: help me
« Reply #4 on: January 15, 2012, 07:20:38 pm »

netxms cores exist, no firewall, previously this system goes well, the system is not connected to the network ....
if you can help me from the beginning
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lindeamon

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Re: help me
« Reply #5 on: January 15, 2012, 08:13:40 pm »

what do you mean by "previously " ?
did it happen after an upgrade ?
can you post screenshots ?
do you use the same version for the console and the server ?
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andi

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Re: help me
« Reply #6 on: January 15, 2012, 09:26:05 pm »

here is screenshot....?
if there is something wrong with my system netxms?

may i ask your netxms installation  vidoe 
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