NetXMS Support Forum

English Support => Installation => Topic started by: andi on January 14, 2012, 06:40:31 pm

Title: help me
Post by: andi on January 14, 2012, 06:40:31 pm
trouble with my netxms console unable to connect: Communication failure
Title: Re: help me
Post by: lindeamon on January 14, 2012, 06:46:02 pm
what version of netxms ?
what platform do you use ?
network problems ? firewall ?

give us some more dits. so we can help you
Title: Re: help me
Post by: andi on January 15, 2012, 06:20:41 pm
netxms version  1.0.13 ?
platform windows xp sp2

what's the problem?
whether the firewall or any system running?
Title: Re: help me
Post by: lindeamon on January 15, 2012, 06:34:42 pm
open services.msc and search for the "NetXMS Core" service,is it running ?
do you run the console from another computer then the 1 running the server ? if so, is there a firewall or something like that ?
Title: Re: help me
Post by: andi on January 15, 2012, 07:20:38 pm
netxms cores exist, no firewall, previously this system goes well, the system is not connected to the network ....
if you can help me from the beginning
Title: Re: help me
Post by: lindeamon on January 15, 2012, 08:13:40 pm
what do you mean by "previously " ?
did it happen after an upgrade ?
can you post screenshots ?
do you use the same version for the console and the server ?
Title: Re: help me
Post by: andi on January 15, 2012, 09:26:05 pm
here is screenshot....?
if there is something wrong with my system netxms?

may i ask your netxms installation  vidoe