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Author Topic: not connecting  (Read 2173 times)

andi

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not connecting
« on: January 16, 2012, 05:59:11 am »

why?
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lindeamon

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Re: not connecting
« Reply #1 on: January 16, 2012, 09:48:37 am »

few options:

1. firewall
2. network connectivity
3. server is not running

follow this steps:
1. ping the server
2. check for firewall existance
3. depending on your os:
    1. windows - check that "NetXMS Core" service is running
    2. linux - run "ps -ef | grep netxmsd" and see if the server is running
4. check the the version of the server matches the version of the client.

*** after an upgrade there is a chance that the server will not run since the DB has to be upgraded.
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