Problems Configuring DCI

Started by lelecog, October 31, 2006, 10:05:22 PM

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lelecog

I´m trying to configure a DCI, in the SNMP mode. I can get the MIB ok, but when I cliclk in the "GET" button I receive a error message:  Cannot get parameter: Communication Failure.

I already made all snmp configurations in the server that´s running NETXMS and in the other server that I´m trying to get the dci´s.

I dont know what to do anymore.

Thank´s...

Victor Kirhenshtein

Hello!

Looks like server you trying to get DCI from is not responding to SNMP queries from NetXMS server. Check the following:
1. In the properties of a taget server object, go to "Cappabilities" tab and check that isSNMP attribute is "TRUE";
2. Check that community string and SNMP version set correctly;
3. Check that there are no firewall between NetXMS server and target server that blocks SNMP traffic;
4. Run configuration poll (right-click on object, then select Poll -> Configuration) and see for any SNMP-related messages.

Best regards,
Victor