False Positives?

Started by TICK_TEL, October 12, 2018, 05:42:31 PM

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TICK_TEL

Hello,

We're using NetXMS to secondary monitor one of our SQL servers. The server is monitored also by Redgate. For some reason we're receiving email alerts for High CPU, but upon checking Redgate and NetXMS it isn't that high at all.

It looks like from NetXMS the threshold is set to; Last(2) > 90

Any ideas? I was to late to check the graphs, but I did hop onto Redgate and was literally nothing being used of the CPU!


False positives or bad setup?

Victor Kirhenshtein

Hi,

from your description it's hard to tell if that was misconfiguration or a wrong data received from agent. If you get this issue next time check raw data of parameter and event log for the node for generated events.

Best regards,
Victor