Link Color not Updated on the MAP

Started by MAboudi, October 17, 2018, 04:42:50 PM

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MAboudi

hello everyone;
i have a link on a map that has status based on a switch Port and his label is based on DCI value that has thresholds.
when the threshold is reached the color is reflected on the link but when the threshold is rearmed the link color is not restored to the Green color, i verified that bothe the events SYS_THRESHOLD_REACHED and SYS_THRESHOLD_REARMED are generated and the coresponding alarm is created and then terminated.
everything is in  the file attached.
Netxms version : 2.2.9
best regards.

Victor Kirhenshtein

Please show also "General" page of link properties. Also, if it is based on interface status, did you check what was actual interface status at that moment?

Best regards,
Victor

MAboudi

Hi Victor;
thanks for your reply, i attached 3 new screenshots:

  • the first one shows the linK General Properties Panel , and indeed it is based on the status of Po1 interface.
  • the others show the status of the interface on the switch at the moment when it is yellow on the map
best regards