NetXMS Support Forum

Please login or register.

Login with username, password and session length

Author Topic: Problems accessing WebUI under Windows 2016  (Read 660 times)

wetfish

  • Newbie
  • *
  • Posts: 4
    • View Profile
Problems accessing WebUI under Windows 2016
« on: January 21, 2019, 01:40:32 pm »

Hi,
I installed Netxms 2.2.12 and mySQL on Windows 2016.

The system works fine, all SNMP monitoring is working like a charm, together with triggers and email notifications.

I downloaded the netxms-webui-2.2.12-x64.exe and installed it on the server. I used the defaults (c:\netxms as folder and port 8080). I got no errors during installation.

However, when I try to access it from a windows client by typing http://192.168.0.4:8080 (my server's IP) or http://netxms16:8080 (the server hostname), I am getting the following error on both Internet Explorer and Chrome browser:

{"description":"Internal error","error":46}

Could someone please let me know what the problem could be?

Thanks in advance
Logged

rauchi

  • Newbie
  • *
  • Posts: 7
    • View Profile
Re: Problems accessing WebUI under Windows 2016
« Reply #1 on: January 21, 2019, 07:44:59 pm »

Hi

I see the same error on my system (Win2012R2; MySQL).

{"description":"Internal error","error":46}

regards
Marco
Logged

Victor Kirhenshtein

  • Lead Developer
  • Administrator
  • Hero Member
  • *****
  • Posts: 6509
    • View Profile
Re: Problems accessing WebUI under Windows 2016
« Reply #2 on: January 28, 2019, 12:26:33 pm »

Hi,

there was packaging error for web installer. We have it repacked, try to download it again and reinstall. MD5 sum should be b52ecdaaf41f3d7b4e1f57ea8b6b327a.

Best regards,
Victor
Logged

rauchi

  • Newbie
  • *
  • Posts: 7
    • View Profile
Re: Problems accessing WebUI under Windows 2016
« Reply #3 on: January 28, 2019, 02:27:27 pm »

Hi,

Reinstalling the repacked web interface fixed the problem.

Thank you very much!

best regards
Marco
Logged