Print Page - Problems accessing WebUI under Windows 2016

Title: Problems accessing WebUI under Windows 2016
Post by: wetfish on January 21, 2019, 01:40:32 PM

Hi,
I installed Netxms 2.2.12 and mySQL on Windows 2016.

The system works fine, all SNMP monitoring is working like a charm, together with triggers and email notifications.

I downloaded the netxms-webui-2.2.12-x64.exe and installed it on the server. I used the defaults (c:\netxms as folder and port 8080). I got no errors during installation.

However, when I try to access it from a windows client by typing http://192.168.0.4:8080 (my server's IP) or http://netxms16:8080 (the server hostname), I am getting the following error on both Internet Explorer and Chrome browser:

{"description":"Internal error","error":46}

Could someone please let me know what the problem could be?

Thanks in advance

Title: Re: Problems accessing WebUI under Windows 2016
Post by: rauchi on January 21, 2019, 07:44:59 PM

Hi

I see the same error on my system (Win2012R2; MySQL).

{"description":"Internal error","error":46}

regards
Marco

Title: Re: Problems accessing WebUI under Windows 2016
Post by: Victor Kirhenshtein on January 28, 2019, 12:26:33 PM

Hi,

there was packaging error for web installer. We have it repacked, try to download it again and reinstall. MD5 sum should be b52ecdaaf41f3d7b4e1f57ea8b6b327a.

Best regards,
Victor

Title: Re: Problems accessing WebUI under Windows 2016
Post by: rauchi on January 28, 2019, 02:27:27 PM

Hi,

Reinstalling the repacked web interface fixed the problem.

Thank you very much!

best regards
Marco

NetXMS Support Forum

English Support => General Support => Topic started by: wetfish on January 21, 2019, 01:40:32 PM