NetXMS Support Forum

Hello all,

A sever crash?

Bellow the log file for netxmsd, running the last 2 days without any problems.

Server system:

host# uname
FreeBSD
host# uname -r
7.2-RELEASE-p1

[17-Jun-2009 13:24:29] Log file opened
[17-Jun-2009 13:24:29] Platform subagent "/usr/local/lib/libnsm_freebsd.so" successfully loaded
[17-Jun-2009 13:24:29] Database driver "/usr/local/lib/libnxddr_mysql.so" loaded and initialized successfully
[17-Jun-2009 13:24:29] Stalled database lock removed
[17-Jun-2009 13:24:29] Failed to load node object with id 46 from database
[17-Jun-2009 13:24:29] Inconsistent database: interface 47 linked to non-existing node 46
[17-Jun-2009 13:24:29] Failed to load interface object with id 47 from database
[17-Jun-2009 13:24:29] Listening for SNMP traps on UDP socket 0.0.0.0:162
[17-Jun-2009 13:24:29] Unable to bind socket to port 514 in function SyslogDaemon: Address already in use
[17-Jun-2009 13:24:29] NetXMS Server started
[17-Jun-2009 13:24:29] Listening for client connections on TCP socket 0.0.0.0:4701

Please take a good look below the line, core dump, it appear in the client on Windows Vista.
--------------------------------------------------------------------------------------------------------

NETXMS CONSOLE CRASH DUMP
Wed Jun 17 13:19:20 2009

EXCEPTION: C0000005 (Access violation) at 1000878D

NetXMS Console Version: 0.2.26
OS Version: Windows NT 6.0 Build 6001 Service Pack 1
Processor architecture: Intel x86

Register information:
  eax=00000024  ebx=00000001  ecx=00000000  edx=0000FE3C
  esi=00000000  edi=04EB6E18  ebp=0012CDF0  esp=0012CDB4
  cs=001B  ds=0023  es=0023  ss=0023  fs=003B  gs=0000  flags=00010202

Call stack:
  [libnxclw:C:\Source\NetXMS-0.2.x\src\libnxcl\objects.cpp:508]: NXCL_Session::FindObjectById
  [libnxclw:C:\Source\NetXMS-0.2.x\src\libnxcl\objects.cpp:522]: NXCFindObjectById
  [nxcon:C:\Source\NetXMS-0.2.x\src\console\win32\ObjectBrowser.cpp:335]: CObjectBrowser::OnTreeViewGetDispInfo
  [MFC42u:72832665]: Ordinal4418
  [MFC42u:728325F7]: Ordinal4418
  [MFC42u:72832AEE]: Ordinal4421
  [nxcon:C:\Source\NetXMS-0.2.x\src\console\win32\ObjectBrowser.cpp:1318]: CObjectBrowser::OnCmdMsg
  [MFC42u:72833E27]: Ordinal4831
  [MFC42u:72831D10]: Ordinal5157
  [MFC42u:72831C8A]: Ordinal6370
  [MFC42u:72831BF4]: Ordinal1108
  [MFC42u:72831B47]: Ordinal1571
  [MFC42u:728C724E]: Ordinal1572
  [USER32:769FF8D2]: GetMessageW
  [USER32:769FF794]: GetWindowLongW
  [USER32:76A00A05]: GetWindowThreadProcessId
  [USER32:76A00AFA]: SendMessageW
  [MFC42u:72896951]: Ordinal4830
  [MFC42u:72831D10]: Ordinal5157
  [MFC42u:72831C8A]: Ordinal6370
  [MFC42u:72831BF4]: Ordinal1108
  [MFC42u:72831B47]: Ordinal1571
  [MFC42u:728C724E]: Ordinal1572
  [USER32:769FF8D2]: GetMessageW
  [USER32:769FF794]: GetWindowLongW
  [USER32:76A00A05]: GetWindowThreadProcessId
  [USER32:76A00AFA]: SendMessageW
  [nxcon:C:\Source\NetXMS-0.2.x\src\console\win32\ObjectTree.cpp:133]: CObjectTree::OnNotify
  [MFC42u:72831D10]: Ordinal5157
  [MFC42u:72831C8A]: Ordinal6370
  [MFC42u:72831BF4]: Ordinal1108
  [MFC42u:72831B47]: Ordinal1571
  [MFC42u:728C724E]: Ordinal1572
  [USER32:769FF8D2]: GetMessageW
  [USER32:769FF794]: GetWindowLongW
  [USER32:76A00A05]: GetWindowThreadProcessId
  [USER32:76A00AFA]: SendMessageW
  [COMCTL32:74466B28]: Ordinal393
  [COMCTL32:744429D3]: DrawShadowText
  [COMCTL32:744CBBB7]: GetEffectiveClientRect
  [COMCTL32:744CBABE]: GetEffectiveClientRect
  [COMCTL32:744CB95C]: GetEffectiveClientRect
  [COMCTL32:74461DF9]: DPA_DeleteAllPtrs
  [USER32:769FF8D2]: GetMessageW
  [USER32:769FF794]: GetWindowLongW
  [USER32:76A006F6]: CallWindowProcW
  [USER32:76A0069C]: CallWindowProcW
  [MFC42u:7283225A]: Ordinal2377
  [MFC42u:72831CA1]: Ordinal6370
  [MFC42u:72831BF4]: Ordinal1108
  [MFC42u:72831B47]: Ordinal1571
  [MFC42u:728C724E]: Ordinal1572
  [USER32:769FF8D2]: GetMessageW
  [USER32:769FF794]: GetWindowLongW
  [USER32:76A00817]: ReleaseDC
  [USER32:76A00A65]: GetWindowThreadProcessId
  [ntdll:770899CE]: KiUserCallbackDispatcher
  [COMCTL32:7447FC64]: _TrackMouseEvent
  [USER32:769FF8D2]: GetMessageW
  [USER32:769FF794]: GetWindowLongW
  [USER32:76A006F6]: CallWindowProcW
  [USER32:76A0069C]: CallWindowProcW
  [MFC42u:7283225A]: Ordinal2377
  [MFC42u:72831CA1]: Ordinal6370
  [MFC42u:72831BF4]: Ordinal1108
  [MFC42u:72831B47]: Ordinal1571
  [MFC42u:728C724E]: Ordinal1572
  [USER32:769FF8D2]: GetMessageW
  [USER32:769FF794]: GetWindowLongW
  [USER32:76A00817]: ReleaseDC
  [USER32:76A00A65]: GetWindowThreadProcessId
  [ntdll:770899CE]: KiUserCallbackDispatcher
  [USER32:769FF8D2]: GetMessageW
  [USER32:769E9E2F]: DestroyCaret
  [USER32:769EB978]: UnregisterMessagePumpHook
  [USER32:769EBA7B]: DefDlgProcW
  [USER32:769FF8D2]: GetMessageW
  [USER32:769FF794]: GetWindowLongW
  [USER32:76A006F6]: CallWindowProcW
  [USER32:76A0069C]: CallWindowProcW
  [MFC42u:7283F881]: Ordinal1215
  [USER32:769FF8D2]: GetMessageW
  [USER32:769FF794]: GetWindowLongW
  [USER32:76A00A05]: GetWindowThreadProcessId
  [USER32:769EA6A2]: DestroyCaret
  [USER32:769EBCC7]: DefDlgProcW
  [USER32:76A3CCDC]: SoftModalMessageBox
  [USER32:76A3D25E]: SoftModalMessageBox
  [USER32:76A3D394]: MessageBoxTimeoutW
  [USER32:76A3D610]: MessageBoxExW
  [USER32:76A3D6AC]: MessageBoxW
  [MFC42u:7288A874]: Ordinal4219
  [(module-name not available):104D8BEC]: (function-name not available)

Hi!

It's a console crash, not server crash. I'll take a look at it.

Best regards,
Victor

Hi Victor,

Whats the solution to this problem, I am using PSQL as database and have same sort of issue. Below are the error logs.

C:\Documents and Settings\PMACC\Application Data\NetXMS Console\nxcon-3076-1298349958.mdmp

NETXMS CONSOLE CRASH DUMP
Tue Feb 22 10:15:58 2011

EXCEPTION: C0000005 (Access violation) at 10006BE8

NetXMS Console Version: 1.0.10
OS Version: Windows Server 2003 Build 3790 Service Pack 2
Processor architecture: Intel x86

Register information:
  eax=00000000  ebx=00000000  ecx=0140FD38  edx=00000000
  esi=00000000  edi=7739C2EE  ebp=012A0168  esp=0140FD14
  cs=001B  ds=0023  es=0023  ss=0023  fs=003B  gs=0000  flags=00010206

Call stack:
  [libnxclw:C:\Source\NetXMS-1.0.x\src\libnxcl\main.cpp:118]: NXCGetServerID
  [nxcon:C:\Source\NetXMS-1.0.x\src\console\win32\comm.cpp:231]: LoginThread
  [nxcon:C:\Source\NetXMS-1.0.x\src\console\win32\comm.cpp:379]: LoginThreadStarter
  [kernel32:77E64829]: GetModuleHandleA