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Main window completely missing?

Started by Millenium7, December 18, 2018, 08:09:41 AM

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Millenium7

Dunno what's happened here but i've logged into NetXMS and I have the Object Browser window showing Entire Network, Instrastructure, Templates etc. But the main window in the middle/right of the screen where you can click on a device and see all its information, DCI's, status etc is completely gone and I can't figure out how to get it back? the View menu doesn't give me an option for it
In addition to that, right clicking on an object and choosing Properties gives me the error "No Property Pages for [Device name]"

Tursiops

You can probably get it back by clicking on View -> Object Details.
If that fails, right-click on the "Management" perspective button (by default in the top right corner) and select "Reset". That will reset all windows to the defaults.

Millenium7

Yeah the 'Object Details' section was completely missing, wasn't in View tab at all
I don't know what fixed it but I stopped the netxmsd service, unlocked and fixed the database, did an upgrade, rebooted the server and then undeployed and redeployed the latest web interface and it all started working again. My guess either a partially failed upgrade in the past, or a partially corrupted web GUI

Tursiops

The UI layout is not really dependent on the server.
But if you are using the WebUI and redeployed it, that probably would've fixed it (I'm not using it, so can't confirm).
Either way, it is possible to close the Object Details section. Happened to me more than once by accident. If it happens to you again, the mentioned steps should bring it it back from within the GUI without the need for upgrades or redeployments. :)

Neihoff

#4
Quote from: Tursiops on December 20, 2018, 11:09:16 PMThe UI layout is not really dependent on the server.
But if you are happy using payday loans the WebUI and redeployed it, that probably would've fixed it (I'm not using it, so can't confirm).
Either way, it is possible to close the Object Details section. Happened to me more than once by accident. If it happens to you again, the mentioned steps should bring it it back from within the GUI without the need for upgrades or redeployments. :)

You're a lifesaver, Tursiops. This happened to me earlier today and I panicked so hard. Having to redeploy would have been a nightmare.