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Messages - Christian021

#1
General Support / Re: Windows Service Install Hangs
January 29, 2015, 10:29:19 AM
Hi Victor,

it seems that unfortunally the problem isn´t solved. I tried to install the M2. Before I tried this I had to uninstall the server and the Core Service. The uninstaller wasn´t able to uninstall the core service. So I hat delete the service with the sc delete command. After that I restarted the server. After the restart I run the M2 installer. At the last step the installer wants to start the core - but he wasn´t able to start the service. So I have killed the netxmsd process.
Restarted the server again. Try to start the process manually: Error 1053. Then the same procedure: change the path of the logfile, try to start netxmsd -D9 but there were no file created an no response in the command window.
Any ideas? Thanks.
#2
General Support / Re: Windows Service Install Hangs
January 13, 2015, 08:53:58 AM
Hi Victor,

I set the path LOGFile = C:\netxms.log
This is an existing emty file. Then I had started the netxmsd -D9 from command line.
The file kept emty an in the command line there will no reply. You can't terminate with <ctrl>+<c>.

I had testet to set the path to LOGFile = {c:\netxms.log}, but it dosn't work,too.

Yesterday I had for testing the version installed on windows 7 64Bit - it works fine.

Best regards,
Christian
#3
General Support / Re: Windows Service Install Hangs
January 12, 2015, 06:07:15 PM
Hi Victor,

yes, sure:

#
# NetXMS Server configuration file
# Created by NetXMS Server configuration wizard at Mon Jan 12 10:57:21 2015
#
LogFile = {syslog}
DBDriver = mysql.ddr
DBServer = localhost
DBName = netxms_db
DBLogin = netxms
DBPassword = netxms
LogFailedSQLQueries = yes

The DBPassword is another. I replaced it for the posting. In real it is an complex password with charcaters, numbers and an $.

Best regards,
Christian
#4
General Support / Windows Service Hang netxms-2.0-M1
January 12, 2015, 12:21:07 PM
I open a new threa: it seems that in the netxms Version 2.0M1 the same bug is.
During the installation the core service was stopped. The installation hang with the process netxmsd.exe. I need to chancel the process twice.
If I want a diagnostics with netxmsd.exe -D9 the process hang up.
I tried an upgrade installation from version 1.14 an a brand new installation - the same result.
The OS 2003 R2 Server.
Any ideas?

Best regards,
Christian
#5
General Support / Re: Windows Service Install Hangs
January 12, 2015, 11:24:44 AM
I've the same problem under 2003 32Bit.
If I run the netxmsd.exe -D9 there will be no answer. Seems the programm hangs.
Is there any solution?

best regards,
Christian
#6
Hi,

Victor send me a file to replace. Now the problem is solved with it.

Thank you Victor for your fast and professional help.

Threat is now closed.
#7
Thank's for your answer Victor.

So I did that and I got an crash dump. I will send it to dump(at)netxms.org tomorrow.
So far it is an EXCEPTION C0000005 (Access violation) at 00779259

The rest of the information in the Email.

Best regards,
Christian
#8
Hello,

Today I had installed the version 1.2.14. But now I have the problem that the NetXMS Core Process didn't start.
The error message while starting the process: Error 1067: the process unexpected stopped.

I checked the database format with nxdbmgr upgrade -t. The response was: your database format is up to date

So what can I do?

Best regards
#9
Hi Victor,

thank you so much. I guess, I never match the solution for my problem by myself...
Your solution works fine.
#10
Hi,

NetXMS is a very good programm, i think.
I´ve the following problem with transformation scripts of table dci´s: For example i have a dci named voltage. In this DCI there are three colums: description (string), voltage (integer) and the status (string).
Unfortunally the voltage is with factor 1000 and the status is orgininal an integer (f. ex. 3 = is okay)
Now I want to transform the voltage to the real value (1200 to 1,2) and the status value to an status text (3 = OK).
I have transformation scrips for "simple" parameters - they are working. But they don´t work with table dci.
So I want to ask for help and for an example. Thanks a lot.