NetXMS Support Forum

Thank you for all the help! I was able to get the deb package installed after installing a prerequisite for it which then allowed me to install the subagent. Now I just have to figure out the freepbx/asterisk config to allow this to work 

Ubuntu 22.04.1 LTS

We also tried building from source on a Centos 7 server and got a similar error for the same file.

I was trying to install the asterisk subagent on ubuntu from .deb package. I ran the command 'sudo apt install netxms-agent-asterisk' and it finds the subagent but it gives the error "netxms-agent-asterisk : Depends: libexosip2-11 but it is not installable". I have tried install libexosip2-11 but it's not found. Any help would be appreciated.

Good day all, I have been trying to use the webapi to filter objects with a particular custom attribute name. Everything I have tried either comes back with all the objects or empty. Reading the documentation I assumed the url to call this is API_BASE/objects?@custom_attribute_name={insert attribute name}. I'm thinking I have a formatting problem but I'm not sure. I am using an Admin account to call the API so permissions shouldn't be an issue. Any help would be appreciated. Thank you

I am trying to import the Cisco Firepower MIBs and I keep getting the error message: "ERROR 003: Parser error - memory exhausted in line 14112" on one of the files that seems to be needed for other MIBs. I say seems to be needed because I tried removing the file and started getting messages that the MIB doesn't exist. I have uploaded the MIB that is causing the problem. If I find a solution (which I have been trying to do) I will update this post but any help would be appreciated. Thank you

We are monitor some W3SVC_W3WP counters in netxms. The counters have a name format such as PID_APPPOOL. I was able to remove the PID from {instance-name} but if I remove it from {instance} the DCI doesn't work anymore. When the service restarts there is a new PID generated which creates a new DCI with the same {instance-name} but a different {instance}. What I would like to see if it's possible, is somehow keep the same DCI but allow the PID to change. The problem is we lose historical data when the new DCI is created and the old one ages out. Does anyone know of a solution for this?

I have been trying to get the new web interface (war) working in our system. Our webserver is on a different server from the netxms server itself. With the old webserver we had the nxmc.properties file to set the server= parameter but with the new interface when I try to log in I get a "Connection Refused" response instead of logging in. I can log in if I change back to the legacy war file.

We have some devices that are SNMP but don't set the vendor, product name, etc via SNMP. They do state it in the SNMP description. I have parsed the snmp description to get me the info I need but I can't figure out if I can set the vendor, product name, etc via the configuration poll script. Is there a way I can set the info via the script?

Thank you,
Josh

Hello,

Our server is spamming an alarm for Invalid Credentials on LDAP sync but I can't figure out what is wrong in my LDAP setup. It was previously working and I just recently noticed the alarms. I have made the user a domain admin, I have reset its password in the domain. I'm at a loss and any help would be appreciated.


LDAP.ConnectionString       ldap://{dc server}:389
LDAP.GroupClass               group
LDAP.GroupUniqueID         objectGUID
LDAP.SeachBase               {OU of users in domain}
LDAP.SearchFilter              (objectClass=*)
LDAP.SyncUser                 {distingushed name of user in domain}
LDAP.SyncUserPassword    {sync user password}
LDAP.UserClass                 user
LDAP.UserUniqueID           objectGUID

I found the issue, I had an typo and left an s off of the "netxms.server.address" line. Its working now. Sorry for the inconvenience.

Hello,

I have installed both the website and api on an external linux server. They are in the same network as the Netxms Server. I was able to get the webserver running by putting the nxmc.properties file in the tomcat directory and it's working great. The api website on the otherhand is not. I used the nxapisrv.properties file and set "netxms.server.address" to the server name for the Netxms Server. Restarted tomcat and the /info page gives me back data but when I try to log in with my account I get connection refused and a 500 error. I've tried basic authentication, sessions, and authenticate. I tried the ip address and the FQDN instead of just the hostname of the Netxms Server. I also tried removing the properties file as the webserver and the api site are on the same box. All give me the same response. Any help would be appreciated.

Nevermind, I moved the file up to the root folder for tomcat and it started working.

Howdy,

I have been trying to get the nxmc website up and running on a seperate tomcat server. I know I'm suppose to put a file called nxmc.properties into the lib folder of tomcat but I just keep getting "The server session timed out" when I try to load the webpage. I also tried putting the file under the webapp folder inside the nxmc folder and in the tomcat config folder but got the same results. All I have in the nxmc.properties file is "server={IP of NetXMS Server}" and the servers are in the same network together.

Any help would be appreciated.

Thank you!

Thank you!

I saw that with version 3.8 the reporting server was being bundled with the server. My question, how do we setup the reporting server on a linux box? We are running the core server in Ubuntu and install/update it with apt-get. I couldn't find the files or a services to start to get the reporting server running.

Thank you