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Messages - Shaun_Swale

#1
General Support / Re: Access Denied
December 06, 2024, 01:37:58 PM
DB issue resolved.  Logged in as system and was able to edit permissions and delete the group.  So issue seems to be the default admin user is lacking permissions somewhere......
#2
General Support / Re: Access Denied
December 06, 2024, 12:36:48 PM
Quote from: Alex Kirhenshtein on December 06, 2024, 12:26:32 PM
Quote from: Shaun_Swale on December 06, 2024, 12:15:15 PMUbuntu 24.04.1

Currently unable to login with any account as [email protected] has now decided to die.  Think I might just try a different monitoring solution.
To be honest, I'm not sure that other monitoring solution will work fine when backend database is dead.
That's very true - Just wasn't expecting to need to monitor the monitoring system this much......
#3
General Support / Re: Access Denied
December 06, 2024, 12:15:15 PM
Ubuntu 24.04.1

Currently unable to login with any account as [email protected] has now decided to die.  Think I might just try a different monitoring solution.
#4
General Support / Re: Access Denied
December 03, 2024, 11:16:36 AM
Quote from: uldis on December 03, 2024, 10:45:56 AMHi, so first please try to reset system access rights to default for both groups. Then, if that fails you may wish to login as user system/system and access affected Dashboards. This is just a workaround to remedy current situation. We will check read only access functionality further. In the meanwhile, please let us know your feedback on suggested steps.

P.S. If user system is locked then you can unlock it with 'nxdbmgr  reset-system-account'
If i try to edit the dashboard or group, including changing access permissions, I get the same "Access Denied" error.  I have tried this as both the admin user that created the dashboard and group, and as the main default admin account.
#5
General Support / Re: Access Denied
December 02, 2024, 12:17:56 PM
Quote from: uldis on December 02, 2024, 12:14:13 PMhi, is the issue observed with user "admin" or with some newly created user? If latter, then please check user setting and also enable UI and system access rights.
Both - Issue initially encountered with a newly created admin account, but the same behavior with the default admin account.
#6
General Support / Access Denied
November 26, 2024, 01:35:01 PM
Hi

I attempted to grant "Everyone" read access to a couple of Dashboards.  Now I can't edit, move or delete those dashboards.  Every action results in "Access denied".

Any ideas on how to resolve?