NetXMS Support Forum

Hi
Recently successfully installed NetXMS on Windows server and NetXMS agent on local PC on same home LAN.

I now have a need to monitor a family member's PC that is located many kilometres from me. It fails randomly and I wish to capture (push) performance data over time to see if I can gain some clues as to what is happening. I thought of using NetXMS to assist!
I presume I need to do the following steps (I am assuming remote monitoring to NetXMS is "technically" possible over the Internet...):
1) Install Agent on remote PC
2) Ensure remote PC firewall has port 4700 open
3) Set up another user account on my NetXMS server (how do you do this?)
4) Define DCI's that capture the data I want
5) Set up "push" mode data collection
6) Enable encryption on both Agent and Server
7) Set up the NetXMS server with a DNS name (using Dynamic DNS?)
Type NetXMS DNS name into Agent field (where i normally type the IP Address)

Have I summarised the steps correctly? What have I missed?  What are the risks? As you can probably guess I don't have a detailed understanding of the Internet (very basic) so any feedback appreciated. Chris

Hi

I am a newbie to this forum.. Attempting to install Netxms under Vista. Installation proceeds successfully until I attempted to log-in.: Symthoms: " Cannot  connect to server."

I have determined tthe following:
1) The Server core service is not running in the list of Services under Vista
2) If I attempt to run the service Vista error reports that the "service has not responded in a timely manner"
3) If I go into a Command Liine window and attempt to start the service from here it "starts" normally with no error messages I have used the -D option to to try and get more messages as well...
4) Looking at the NetXms log I see that that the only difference is:
a) launching the service from the Vista service manager there is an extra entry in the log below "server is started" that is named the "server is stopped" !
b) launching the service from the command line there is no "server stopped line" entry in the log

It is so frustrating that I am so close to being able to use the application....!Any advice on how I can diagnose what is causing the problem would be appreciated...  Chris