NetXMS Support Forum

Since some time I am unable to poll the configuration of MRV switches, NetXMS reports "Unable to get interface list from node". since the network is fairly static the last few months I encountered this problem a fortnight ago. My gut feeling says this problem occurs resulting from applying security updates to the Windows OS but I am not entirely sure about that. What I do know is that Poll Configuration always functioned normally untill recently. Since I encountered this problem I have updated NetXMS to the latest version ( 1.00 rc2) but this did not resolve the problem.

I tried the suggestion mentioned under the same topic (1-2 years old topic) and used GetIF to see if the problem resides in the switch or if NetXMS is causing this problem. GetIF worked without a hitch and does return the interface list. I then took a Wireshark trace and interestingly enough I see the information flowing by but somehow NetXMS is still thinking it does noet receive the interface list. I have attached wireshark traces of both NetXMS and GetIF.

Any suggestions what might be causing this problem and is there a way to create the interfaces manually?

Kind regards,
Henk Hoven

Hi,

I am wondering if I can utilize NetXMS more efficiently in a GPON environment, In GPON CPE's are represented by what are called ONTs, the ONTs do not have a management IP address, instead they are managed from the central system (OLT). The central OLT system is recognized properly by NetXMS and readilly accessible using SNMP. What I am looking for is a way to manually create the ONTs and collect traffic and status information by accessing the central unit usng SNMP. To summarize, I am searching for a way to create an object (without an ip address) that collects its status and traffic information by referring to an SNMP oid stored in the central unit by reffering to the central units IP address and using SNMP to retrieve the stored information.

Is this at all possible?

Kind regards,

Henk Hoven