NetXMS Support Forum

Hi all,

I like to use MS Access for creating some reports. It seems to me, that the field "root_event_id" of table "event_log" is used for maintenance mode (if there is a number <> 0 stored the event was created while the node was in maintenance mode). Is this correct? Or will this field also be used for other features (which I may not notice with my configuration)?

Bye
Heimo

PS: Happy New Year to everybody and all the best for 2016 ;-)

Hi all,

2 short questions:

Is it somehow possible to leave events longer in the database than the retention time is configured at the DCI? I don't want to set the retention time too high, because of growing of the database. But if only the events would be saved, the growing should not be that high.

Is it possible to take a quick look at the netxagentd.log file within the NetXMS Management Console? Similar to the "Edit agent's configuration file" function. I have some nodes with the "Communication session broken: A request to send or receive data..." warning. To isolate the reason for this warning I want to take a quick look on which nodes this is happening (without mapping drives or logging on via mstsc).

I haven't found these functions, but I use NetXMS not for such a long time, so maybe there are some options.

As always any help/ideas are welcome 

Bye
Heimo

Hi all,

I run a batch file via ExternalParameterShellExec in nxagentd.conf on NetXMS server. Now I saw, that this check is running although the node with the DCI is switched to unmanaged. The batchfile runs on the NetXMS server itself and checks if a logon to the SAP system - which is running on the node - is possible.

In the " DCI History" or also in the "Last Values" are no actual values, but I also write a txt file while the bat file is running and there I saw that it was started. I also tried to disable the DCI on the unmanaged node explicit, without any changes. It also doesn't help if I set the source node of the DCI from the "Server ID" to "none". The batch file runs on every fixed interval (default).

Not a big problem, after a while it gets a time out. But until now I thought if a node is switched to unmanaged, also no checks will be done.

Bye
Heimo

Hi all,

I wonder if it is possible to configure a DCI which checks if the node is in maintenance mode. I'd like to show such nodes in a special colour at the Status Map. I've tried it with the internal "Status" check, but this doesn't get a different value in such a case.

At the moment it seems to me the only way to check this is the the manual look at Overview - Status "Normal (maintenance)" - at the Object Details. So it may happen, that someone switches the node manually to maintenance mode and forget to switch it back after the work is done.

Any ideas? 

Bye
Heimo

Hi all,

the Status Map does not show some alarms/warnings. For example, if the NetXMS Agent is not started on the node, instead of data there is only <<ERROR>> shown in last values (of course at all DCI's which are using the agent). Threshold is OK and also the node is shown "green" in Status Map. In the Event Log I saw that there is a special warning event "Native agent is not responding" for this situation. Why does the Status Map not show such alarms/warnings?

While I wrote this, I saw that it works if I configure a DCI where I check the NetXMS Agent service on the node and made a threshold "Data collection error" equal to 1.

Is this the standard behavior of NetXMS, so is it really necessary to configure on every node such a DCI to show such warnings on the Status Map?

Any information is welcome

Bye
Heimo

Hi all,

I have a strange problem inside the DCI configuration. Although the agent on the node is up and running I get a empty list when trying to select objects and counters (NetXMS and Windows Performance Counters). Not on every node but on many, on some nodes it is working as expected. I still have restarted the agent and also the PC where NetXMS is running but the problem still exists.

I use the last 2.0 RC2 version.

Does anyone have an idea whats going wrong here? Any help is welcome.

Bye
Heimo

Hi everybody,

I still made a centralized agent upgrade to 2.0-M5 on my nodes as explained here: https://www.netxms.org/forum/general-support/centralized-agent-upgrade-feature/msg1827/#msg1827 - thankx to xenth!

Works great! The only thing I noticed and what confused me a little. At "Object Details - Overview" the version shown is still the old one (2.0-M4). But on the Windows node at "Control Panel - Programs and Features" I saw that the newer version is installed, so everything is fine.

Bye
Heimo

Hi everybody,

I still upgraded the server to 2.0M5. After that the DCIs Server.AverageStatusPollerQueueSize / Server.AverageConfigurationPollerQueueSize changed to unsupported. Any ideas?

I use Windows 7 64bit and MSSQL.

Bye
Heimo

Hi everybody,

I try to check the SMTP ports via ServiceCheck.SMTP as explained here https://www.netxms.org/forum/configuration/web-site-monitoring/15/

It seems that I get it to work with first option (network service on node). But only with Service type "User-defined", with Service type "SMTP" I'm not successful.

However I prefer to do it with second option (DCI ServiceCheck.SMTP or maybe ServiceCheck.Custom). After some variations it seems to work with the following parameter line of ServiceCheck.Custom:

   ServiceCheck.Custom(ip-address,25000,"^SMTP 200.*",servername.domain.local)

To check if the SMTP service is available not only local, I try to use the NetXMS Server as proxy node. But then the check changed to unsupported. If I use above parameter line with ServiceCheck.SMTP I get back "2 - cannot connect to server". So I'm not sure if my parameter line is correct.

Could someone please write a sample line of the parameter field with ServiceCheck.SMTP (or ServiceCheck.Custom)?

Bye and thanks
Heimo