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Topics - mclifford

#1
General Support / hd_ticket
March 15, 2017, 09:29:48 PM
We run an inhouse help desk system. We already have procedures in place to create tickets using a MSSQL sql stored procedure.

I have written a database trigger that will generate the ticket from the alarm table and update the hd_ticket field in the alarm table. It is possible to make that ticket number appear in the GUI?

#2
General Support / Add Custom Objects Via SQL Script
March 10, 2017, 12:47:56 AM
It is possible to add custom attributes via a TSQL Script?

I am able to successfully add them to the correct object_id but, when I pull them in the gui I cannot see them.

#3
I am trying to add a data parameter to run an external poweshell command. I couldn't get it to work so I moved my test to another server and it is working as expected.

The machine I am trying to add a data parameter to is also the same server that runs the core. I also noticed the agent isn't collecting any data for any netxms agent parameter on this servers. I also noticed that when I try to add a new netxms agent parameter the select list is empty.

Any ideas?