Hello,
I have a problem that prevents me from installing NetXMS 3.4.313 x64 server on Windows Server 2019.
My problem is for the connection to the database when installing the NetXMS server.
I have already tested the 2 possibilities of either letting the installer create the database or having already created it myself with a user created especially for this database.
I also tried the basic login credentials "admin" with the password "netxms" although they shouldn't be the ones that should be used at this point in the installation.
In both cases I have the same error which comes to me.
I have already researched the "caching_sha2_password" error and could not find a solution to fix this bug.
In the administrator's guide it is noted that the compatibility with the MySQL 8.0 server is taken into account.
I tried to install an old version of MySQL Server, 5.7 for example, but it still doesn't work.
If you have a solution it is welcome and thank you in advance for your help.
I have a problem that prevents me from installing NetXMS 3.4.313 x64 server on Windows Server 2019.
My problem is for the connection to the database when installing the NetXMS server.
I have already tested the 2 possibilities of either letting the installer create the database or having already created it myself with a user created especially for this database.
I also tried the basic login credentials "admin" with the password "netxms" although they shouldn't be the ones that should be used at this point in the installation.
In both cases I have the same error which comes to me.
I have already researched the "caching_sha2_password" error and could not find a solution to fix this bug.
In the administrator's guide it is noted that the compatibility with the MySQL 8.0 server is taken into account.
I tried to install an old version of MySQL Server, 5.7 for example, but it still doesn't work.
If you have a solution it is welcome and thank you in advance for your help.