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Topics - James

#1
We have two Windows 2016 servers  setup as nodes in Netxms version 3.5.
Each of the servers have the Netxms Agent installed and running as a service.
Each of the servers can be polled and have what I believe are identical DCI's (including Internal Status). 
When Server A has its NETXMS Agent service stopped I can see that the Internal Status goes to value 4 - Critical
When Server B has its NETXMS Agent Service stopped I can see that the Internal Status goes to value 3 - Major.

Both servers are the same version of Windows Server.
Both servers were setup with the same version of Netxms.
Both servers seemingly have the same DCI configuration for setup.

What I don't understand is why one server shows value 3 and one shows value 4.  Actually only one server amongst many others shows 3.  The rest shows 4 during the same service stopped test.  

Can someone shed some light on why there might be a difference for this one server.  Could a windows operating system configuration change have caused this on the Server B.  Any hints on how to troubleshoot this and verify the differences?