NetXMS Support Forum

I am currently using NetXMS 6.1 and I've noticed that I am not always getting alarms when nodes become unreachable at least not immediately. I have also observed timeouts when using the client for simple activities like creating a new node that I have previously not encountered before.

I took a look at the log for my server and noticed these entries -

2026.04.17 09:16:50.436 *I* [watchdog           ] Thread "Recurrent scheduler" r                           eturned to running state
2026.04.17 09:17:48.752 *I* [watchdog           ] Thread "Syncer Thread" returne                           d to running state
2026.04.17 09:19:36.335 *E* [watchdog           ] Thread "Syncer Thread" does no                           t respond to watchdog thread
2026.04.17 09:21:56.337 *E* [watchdog           ] Thread "Recurrent scheduler" d                           oes not respond to watchdog thread
2026.04.17 09:24:24.322 *I* [watchdog           ] Thread "Recurrent scheduler" r                           eturned to running state
2026.04.17 09:26:36.342 *E* [watchdog           ] Thread "Recurrent scheduler" d                           oes not respond to watchdog thread
2026.04.17 09:32:38.323 *I* [watchdog           ] Thread "Recurrent scheduler" r                           eturned to running state
2026.04.17 09:33:06.359 *I* [watchdog           ] Thread "Syncer Thread" returne                           d to running state
2026.04.17 09:34:56.347 *E* [watchdog           ] Thread "Syncer Thread" does no                           t respond to watchdog thread
2026.04.17 09:35:56.348 *E* [watchdog           ] Thread "Recurrent scheduler" d                           oes not respond to watchdog thread

I'd appreciate any suggestions on how to fix this.

Hello,

I'm trying to setup a template that collects port negotiation rates on Mikrotik devices. I get the info that I want on physical ports, but I get 0 results on virtual interfaces. I would like to filter out virtual interfaces so DCIs are not being created.

transport = CreateSNMPTransport($node);
if (transport == null)
 return false;
// get the interface name to return as instance-name
vb = SNMPGet(transport, ".1.3.6.1.2.1.31.1.1.1.1." .. $1);
if (vb == null) or (vb == 0)
 return false;
// filter out loopback
if (vb.value == "lo")
 return false;
return %(true, $1, vb.value);

I've tried using contains(vb.value, "vlan") on the bottom statement, but that just breaks the script.

Hello,

I am trying to monitor network security cameras that have no SNMP functionality. I set the objects to use ICMP to determine node status, but the objects don't generate alarms even though they are offline. I tried resetting the alarms using the link below:


https://wiki.netxms.org/wiki/Reseting_state_of_all_alarms_and_node_statuses

Cameras showing 100% ICMP packet loss show as normal and don't have any alarms even after alarm status reset. Any suggestions?

Hello all,

I would like to add the container name of a node to an alarm message, but I am not quite sure how to go about it. Any suggestions?

Hello,

I am trying to setup DCIs to collect SFP transmit and receive power values for Mikrotik switches and routers and am running into some trouble. I used the SNMP Walk tool to search for the right OID, but didn't see the right OID listed. I then googled the correct OID and tried creating a DCI with that OID, but my DCI isn't collecting proper values - just zeroes. 

Quote1st / sfp1:
.3.6.1.4.1.14988.1.1.19.1.1.9.1
iso.org.dod.internet.private.enterprises.mikrotik.mikrotikExperimentalModule.mtXRouterOs.mtxrOptical.mtxrOpticalTable.mtxrOpticalTableEntry.mtxrOpticalTxPower.1

I would really appreciate any direction anyone could provide. Thanks!

Hello all,

I am trying to monitor the status of a door access controller by using a DCI that monitors the status of its web UI as ICMP is blocked. I used the NetworkService.Status and relevant URL, but my DCI goes inactive and does not pull a status code. I have verified that the web page loads on the NetXMS server itself.

Any suggestions?

Hello all,

I have a PDU that I am trying to monitor power usage and temperature for, but the oid that I utilize for this purpose reports data in one long string string like this -

type=Master,,voltage=121.7,current=0.136,activePower=0.007,powerFactor=0.422,energy=2.893,temperature=23.3,humidity=30.7

What would be the best way to separate all of these data points into different DCIs?

Hey all,

I'm trying to monitor temperature on my Mikrotik devices using the attached template configuration, but not having much success. Does anyone have any suggestions?

Hello all,

I am attempting to limit alarms for nodes based on topology so I only receive alerts for the first node down in a chain. Would someone be able to point me in the right direction for this?

Thanks!

Hello all,

I am very new to netXMS (using ver 4.3.5) so please be patient.  Currently working on migrating network monitoring for a WISP off of the Dude to netXMS. I figured the best way to go about this would be to import a csv from the Dude device list. I got the list to pass all the checks, but I am getting the following error -

SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation
SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
Error: NXCException - Access denied.

I verified that my credentials and IP address for the netxms server are correct. I appreciate any suggestions.