NetXMS Support Forum

I'm using version 4.5.0

I've created an SMTP notification channel with below parameters:
Server=smtp.mailgun.org
RetryCount=1
Port=25
TLSMode=NONE
LocalHostName=localhost
FromName= xxx.mailgun.org
FromAddr=xxx.mailgun.org
Password=<password given by Mailgun>
MailEncoding=utf8
IsHTML=no

I get Status=Failure, Error message=Driver error in Send Notification test. Mailgun parameters are OK. I have tested email delivery using Windows PowerShell.

Please help.

I'm using v4.5.0
I have a query in agent configuration file which I'm polling in a DCI. It always gives <<ERROR>> output value. However, from the agent log below, I found that the query is indeed returning the intended output.

2025.03.25 12:35:53.413 *D* [comm.cs.1          ] Message dump:
  ** 000000 | 00 41 50 00 00 00 00 28 00 00 00 E0 00 00 00 01 | .AP....(........
  ** 000010 | 00 00 00 55 07 00 00 00 00 00 00 09 71 75 65 72 | ...U........quer
  ** 000020 | 79 34 28 31 29 00 00 00                        | y4(1)...
  ** code=0x0041 (CMD_GET_PARAMETER) version=5 flags=0x0000 id=224 size=40 numFields=1
  ** 000000: [    85] UTF8-STRING "query4(1)"

2025.03.25 12:35:53.413 *D* [comm.cs.1          ] Received message CMD_GET_PARAMETER (224)
2025.03.25 12:35:53.413 *D* [comm.cs.1          ] Requesting metric "query4(1)"
2025.03.25 12:35:55.015 *D* [db.query          ] Long running query: "MY SELECT QUERY" [5602 ms]
2025.03.25 12:35:55.015 *D* [comm.cs.1          ] GetMetricValue("query4(1)"): 0 (SUCCESS) value = "88.78"
2025.03.25 12:35:55.015 *D* [dbquery            ] H_DirectQueryConfigurable: Executing query "MY SELECT QUERY" in database "kmrcldb"
2025.03.25 12:35:55.015 *D* [comm.cs.1          ] Sending message CMD_REQUEST_COMPLETED (ID 222; size 56; uncompressed)
2025.03.25 12:35:55.015 *D* [comm.cs.1          ] Outgoing message dump:
  ** 000000 | 00 1D 50 00 00 00 00 38 00 00 00 DE 00 00 00 02 | ..P....8........
  ** 000010 | 00 00 00 1C 00 00 00 00 00 00 00 00 00 00 00 00 | ................
  ** 000020 | 00 00 00 15 07 00 00 00 00 00 00 05 38 38 2E 37 | ............88.7
  ** 000030 | 38 00 00 00 00 00 00 00                        | 8.......
  ** code=0x001D (CMD_REQUEST_COMPLETED) version=5 flags=0x0000 id=222 size=56 numFields=2
  ** 000000: [    28] INT32      0
  ** 000010: [    21] UTF8-STRING "88.78"

In version 4.5.0 Oracle subagent is not getting loaded. Agent config file is as below:

SubAgent = oracle.nsm
[ORACLE]
ID = DB1
Name = TEST
Username = dbuser
Password = "mypass123"
2024.05.23 11:25:27.629 *I* [db.drv            ] Database driver "sqlite.ddr" loaded and initialized successfully
2024.05.23 11:25:27.637 *I* [db.agent          ] Local database opened successfully
2024.05.23 11:25:27.637 *I* [startup            ] Agent ID is fe5c6553-04d2-4303-b702-f51d3befdbf2
2024.05.23 11:25:27.638 *I* [startup            ] Local host name is "RAC1.kmrcl.in"
2024.05.23 11:25:27.638 *I* [startup            ] Using system name "rac1"
2024.05.23 11:25:27.639 *I* [startup            ] Arbitrary command execution disabled
2024.05.23 11:25:28.642 *I* [linux              ] Unable to parse /proc/drbd, DRBD data collector will not start
2024.05.23 11:25:28.647 *I* [subagents          ] Subagent "Linux" (/usr/local/lib/netxms/linux.nsm) loaded successfully (version 4.5.0)
2024.05.23 11:25:28.647 *E* [subagents          ] Error loading subagent module "oracle.nsm" (/usr/local/lib/netxms/oracle.nsm: cannot open shared object file: No such file or directory)
2024.05.23 11:25:28.647 *E* [subagents          ] Error loading subagent module "netsvc.nsm" (/usr/local/lib/netxms/netsvc.nsm: cannot open shared object file: No such file or directory)

There's no oracle.ddr in /usr/local/lib/netxms/dbdrv/ ; only sqlite.ddr is there.
In /usr/local/lib/netxms netsvc.nsm is also missing.

Please help.

Hi,

I upgraded from 4.5.6 to 5.0.2 and NetXMS server refuses to start. I'm using MariaDB 10.4. 

Your database has format version 50.32, but server is compiled for version 50.39

Running  nxdbmgr.exe upgrade has no effect/output either.

C:\NetXMS\bin>nxdbmgr.exe upgrade
NetXMS Database Manager Version 5.0.2 Build 5.0-878-gccaeca5869 (UNICODE)

Upgrading database...
Upgrading from version 50.32 to 50.33

C:\NetXMS\bin>

Please help.

Hi,

I am reading SNMP  Objects ifHCOutOctets(Counter64) and ifHCInOctets ( Counter64 ) from switch interfaces every 60 secs and then Transformation Average Delta Per Second along with script $1*8 to get interface bandwidth in bits/sec. The problem is that this is giving me exaggerated values in full load condition - consider 11 or 12 Mbps on a 10 Mbps channel. Please help in sorting this issue.

Regards,
Deep

Hi,

Ever since I upgraded to v4.5.4 I've observed that changes made in maps (like creating a link, changing text box color etc.) are not getting saved sometimes. The problem is erratic. Please help to resolve this issue.

Thanks
Deep  

Hi,

I'm new to NetXMS and want to monitor JVM as given in JVM monitoring — NetXMS Administrator Guide (4.4.3).
 
I have created new DCI parameter as below:

Parameter : JMX.Memory.Heap.Current({instance})
Instance Discovery Method : Agent List

What should be the List name? Is any filtering script required?  Please help!