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Messages - Filipp Sudanov

#1231
General Support / Re: User group
December 22, 2020, 05:44:22 PM
In properties of Infrastructure services -> Access Control you need to enable
- Read
- View alarms
access rights for that group.
And also View in properties of "Maps".
#1232
General Support / Re: WebGUI 404 – Not Found
December 22, 2020, 02:55:52 PM
Web console by default tries to connect to server at 127.0.0.1. You need to specify the address of container where netxmsd is running. There are multiple ways how to do this, see here:
https://www.netxms.org/documentation/adminguide/installation.html#installing-web-interface-on-remote-system

#1233
General Support / Re: WebGUI 404 – Not Found
December 22, 2020, 11:26:55 AM
What about netxmsd server, is it installed and running?
#1234
General Support / Re: WebGUI 404 – Not Found
December 22, 2020, 01:14:49 AM
Try renaming the .war file to nxmc.war and deploying it.
#1235
General Support / Re: Database Upgrade Fails 3.6.300
December 22, 2020, 01:12:19 AM
There is no need to install intermediate version - latest version should be able to upgrade all the way through.
However, upgrade process ran into in issue on one of the steps. Can you please open psql, connect to your netxms database and show the output of the following commands:

\d alarms;

select count(*) from alarms;

\d old_alarms;

\d event_log;

\d  event_log_v35_2;

#1236
В Object Details в поле Driver что показывает для 1900-16 и 1920-48?
#1237
А какой драйвер определился на 1900-16 и 1920-48?

Импорт MIB файлов нужен для того, чтоб более удобно выбирать OID при создании DCI. На то, как отображаются интерфейсы устройста это не влияет, за это отвечает SNMP драйвер.

Для мониторинга состояния RAIDа также нужно найти OID, отдающий эту информацию и настроить DCI.

#1238
Оно в таком виде запускается: -d директория с исходными файлами, -o результирующий файл:
nxmibc -d /usr/share/netxms/mibs -o /usr/share/netxms/mibs/netxms.mib

и исходные файлы все должны быть с расширением .txt
#1239
I would restart the agent just to make sure, but you probably already did that.

There could be a few ways for the agent to read another config then the default one
- running it with -c <config_file_name>
- running it with -M <server_ip> - it would get config file from server
- configuration policies that add up to the config - they reside in system32/config/systemprofile/appdata/local/nxagentd/config_ap/   (or other user home folder, if agent is started under other user, not system one).

#1240
10 lines of log are not enough - they span for less then 0.1 seconds. Let's improve the process:

nxadm -c "debug client.* 6"
nxadm -c "logmark"
<replicate the error>
nxadm -c "debug client.* -1"

This will produce
2020.12.16 18:20:52.119 *D* [                   ] ******* MARK *******
line to server log. We need the log file from that mark to the end of the file.
#1241
In NetXMS the management console keeps all objects (containers, nodes, etc) in memory with their statuses. When object information changes on server, it sends information about this to connected consoles. If there are a lot of changes, but communication to a console is slow, it could happen that server won't be managing to send the updates. In this case server send a message to the console to display that warning.
Currently there is no healing mechanism, so once this message has appeared one would need to restart the console.
In 3.7, which is hopefully coming in next few days communication to console has been improved, so it might become better with this.
#1242
General Support / Re: Unable to compile
December 16, 2020, 04:24:28 PM
Not sure. At hand I have Centos 7.8, it has gcc version 4.8.5 20150623 (Red Hat 4.8.5-44) (GCC) and ./configure in 3.3 runs fine on it.

also not sure why you are specifying openssl, curl and pcre locations - are they not available from packages?
#1243
General Support / Re: Unable to compile
December 16, 2020, 04:05:23 PM
This might be the reason:
/usr/bin/ld: error while loading shared libraries: libbfd-2.20.51.0.2-5.48.el6_10.1.so: cannot open shared object file: No such file or directory

this file seems to be in binutils package.



#1244
General Support / Re: Unable to compile
December 16, 2020, 02:53:56 PM
Can you share your config.log?
#1245
Let's try to get some more debug information. Can you please run the following command in the command line on the server:

nxadm -c "debug client.* 6"
This will increase debug level for log messages related to communication with the console.
Then try to open IP neighbors window and wait for the error.
When the error shows, turn off the additional debugging
nxadm -c "debug client.* -1"
and send us server log file