NetXMS Support Forum

Hi,

for compiling desktop UI in 2.2 branch you need Eclipse 3.8. UI version 3.0 (master branch) already switched to Eclipse Photon. For TM use the following: "TM Terminal Control SDK" from "Target Management Project 4.4". Update site: http://download.eclipse.org/tm/terminal/updates/4.4milestones/20180611.

For server build reconf script should be run first. Please provide exact error you are getting - but most likely you miss one of the required tools. Make sure that you have installed: automake, autoconf, libtool. For the build itself you'll also need flex and bison. If you provide Linux distribution you are using I can post full list of necessary packages to be installed.

Best regards,
Victor

Hi,

did you run configuration poll on device? During configuration poll server will try existing community string (I suppose it is currently set to "public"), if device does not respond to it, then it tries configured communities. Note that in such configuration device do respond to "public" it will remain configured.

Best regards,
Victor

Object ID and GUID will be different. You can also check for SYS_IF_ADDED events on owning node.

Best regards,
Victor

Hi,

list of community strings to try has been moved to Configuration -> SNMP Credentials. We will update documentation.

Best regards,
Victor

We are participating in Elmia Subcontractor 2018 exhibition in Jönköping, Sweden, until 16th of November.
You can find us at stand D02:18. Please join us there to check out our products, ask any questions regarding IT or industrial monitoring, or just for a random chat.

Hi,

are you sure they are not being deleted and later re-created?

Best regards,
Victor

Hi,

are they duplicated within single subnet? If yes, can you please share screenshots of "Overview" and "Interfaces" tabs for few such devices?

Best regards,
Victor

Hi,

are you sure that DNS name swi-hp-304-2 can be resolved from machine where ping subagent runs?

Best regards,
Victor

Hi,

no updates unfortunately. We didn't have time for it yet.

Best regards,
Victor

So looks like agent actually can ping target and returns correct value. Most likely problem is in DCI configuration. Please show screenshot of problematic DCI properties.

Best regards,
Victor

Hi,

check that server's configuration parameter MailEncoding set to utf8.

Best regards,
Victor

Hi,

for ICMP.Ping request please use this command:

nxget 10.10.0.101 'ICMP.Ping(10.10.2.125)'

-T option instructs nxget to request table.

Best regards,
Victor

Hi,

you should run nxget command on your NetXMS server - it is command line tool that connects to agent and requests given parameter. It is also strange that average ping time is provided, so agent definitely can ping targets in background. Please also try to request Icmp.Ping with nxget and show actual DCI configuration.

Best regards,
Victor

Я думаю что кроме основной команды разработчиков никто не пробовал самостоятельно писать драйвера, а у нас нет ни устройств для тестирования, ни времени. А что конкретно требуется от драйвера в случае этих устройств? Как правило драйвер нужен если часть информации (VLAN'ы, какие-то интерфейсы) недоступна через стандартные MIB'ы (которые использует generic драйвер).

Hi,

I'm not sure that installing it dynamically will work. You'll probably need to package your plugin together with rest of GUI by modifying nxmc.product file or creating your own product definition.

Best regards,
Victor