NetXMS Support Forum

Currently there is a bug in Mac console, that nothing happens when trying to add a file. If you are on mac, try console on linux or windows.

For this function to work, filemgr should be enabled in agent configuration and root folder(s) should be set:

SubAgent=filemgr.nsm
[FILEMGR]
RootFolder=C:\

In current version all folders along the path should exists on the target system. In future versions agent will create folders. Files are only sent to agents, they are not deleted, when removed from policy / renamed in a policy.

If you edit agent policy, the settings will get applied (files sent to agents) the moment, when you close the list of agent policies. They should also get applied on configuration poll. And in context menu of template there's an option "Force deployment of agents policies".

templates = $node->templates;
foreach(t : templates)
{
   if (t->name == "Windows") {
      $node->setMapImage("Windows");
      break;
   }
}


Логика такова, что диапазон для обнаружения элементов сети определяет только то, какие именно IP адреса сервер пробует, на маску подсетей, которые создадутся в Entire Network это не оказывает никакого влияния.
Маску сервер пытается получить с обнаруженных девайсов, но для этого нужно, чтоб девайс на девайсе был или агент или SNMP. Если устройство только ответило на пинг, но больше про него ничего не известно, то будет создана подсеть /24. Далее, если найдется хоть одно устройство, которое сообщит, какая у него маска, то сервер должен поменять маску на правильную.
Есть ли у вас там устройства, сообщающие свою подсеть. Если да, то стоит посмотреть в логах, что конкретно происходит при обнаружении.

You could create Hook::ConfigurationPoll script and change icon for node with NXSL script. It is necessary to specify GUID of image, currently in image library GUIDs are not visible, but will be visible starting from version 3.2 that should be out soon.

Can you set DebugLevel=6 in netxms server configuration file and show what's in the log file?

Also, how did you create the database? Using NetXMS installer? Can you just attach a screenshot of netxms installer on the step called "Select database" with all the checkboxes in the state as you use them to created the database?

There is a log file you can inspect to find the reasons. The exact file name is specified in NetXMS server's config file, usually it's  C:\NetXMS\log\netxmsd.log.

What is your PS and Windows versions?

Can you please attach a high-resolution screenshot and describe what you were doing:
- from what version you were upgrading
- to what version
- exact steps you did

Occurs in Firefox also. Created https://track.radensolutions.com/issue/NX-1765 issue for that.

Hi!

Can we get some more details on how exactly it's not working? Can you may be try to call a command file, that logs parameters that it's receiving and show what is in netxms agent's log and what that command file gets?

Yes, right, it's not the timeout, otherwise there would be a message on 4-th debug level:
command "powershell.exe C:\test3.ps1" execution timeout (70 seconds)

Can you increase debug level to 7 and attach the log.

There is agent configuration parameter ExternalParameterProviderTimeout that sets timeout for external parameters provider execution. By default it's equial to 30 seconds. The behavior you describing might be happening if your script runs longer then 30s.

There's a couple of minor things that are causing issues here. NetworkMapLink expects IDs within map, not netxms object IDs, so there's a function to convert. And we need to explicitly specify that IDs of status-providing nodes are of type "Long". Here's an example of working script:

from java.util import ArrayList
from java.lang import Long

amap = s.findObjectById(2722)
mapPage = amap.createMapPage()

cd = NetworkMapLink(NetworkMapLink.NORMAL, mapPage.findObjectElement(672).id, mapPage.findObjectElement(674).id)

sList = ArrayList()
sList.add(Long(674))
sList.add(Long(672))

cd.setStatusObjects(sList)

cd.setRouting(NetworkMapLink.ROUTING_DIRECT)
cd.setColorSource(LinkConfig.COLOR_SOURCE_OBJECT_STATUS)

mapPage.addLink(cd)

data = NXCObjectModificationData(2722)
data.setMapContent(mapPage.getElements(), mapPage.getLinks())
s.modifyObject(data)

I forgot to mention, that you should wait for netxms to hang first and then launch the script. So can you please wait for it to hang on it's own and then run the script.

Ok, let's try to get some debug information with this script: https://github.com/netxms/netxms/blob/master/tools/capture_netxmsd_threads.sh

In order for this to work you should have gdb and all relevant netxms-*-dbg packages installed. Is netxms installed from packages?

Script will produce output file in /tmp. Please attach it here.