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Messages - Victor Kirhenshtein

#1531
Announcements / NetXMS 2.2.10 released
October 26, 2018, 12:26:57 PM
Hi all!

NetXMS version 2.2.10 is released. Changes since previous release:

- Improved server startup time
- Added server startup event SYS_SERVER_STARTED
- New method readInternalParameter in NXSL classes Node, Cluster, MobileDevice
- Improved cached agent data reconciliation
- Fixed DCI instance discovery issues
- Fixed issues:
        NX-1477 (Offline data collection does not cleanup old data if there are no connection with the server)
        NX-1514 (Predefined graph tree displayed incorrectly)

Best regards,
Victor
#1532
General Support / Re: SubAgent - icmp ping
October 24, 2018, 11:16:37 PM
Hi,

what exact parameter you are using (ICMP.AvgPingTime, ICMP.LastPingTime, etc.)? And what is agent version?
Please also provide content of agent table ICMP.Targets (you can get it from command line with command nxget -T agent_ip_address ICMP.Targets).

Best regards,
Victor
#1533
General Support / Re: installing on Centos 7
October 24, 2018, 11:12:53 PM
Hi,

most likely that means that agent process does not have write access to it's data directory. Agent uses SQLite database to keep some persistent information. Most important use of this database it to keep data collection configuration and collected data if agent cache mode is on and agent collects information with server being disconnected. Default location for database file is $prefix/var/lib/netxms

Best regards,
Victor
#1534
Hi,

yes, I've found possible cause for that issue. Should be fixed in next release.

Best regards,
Victor
#1535
General Support / Re: False Positives?
October 14, 2018, 01:50:37 PM
Hi,

from your description it's hard to tell if that was misconfiguration or a wrong data received from agent. If you get this issue next time check raw data of parameter and event log for the node for generated events.

Best regards,
Victor
#1536
Предположительно это исправлено в 2.2.9 - но нельзя сказать наверняка не зная в чем причина здесь.
#1537
General Support / Re: netxmsd not listening to 4701
October 10, 2018, 03:15:22 PM
High number of active alarms can also be an issue as server will cache them on startup. But usually you should not have many active alarms, if you do it's likely some flaw in your event processing logic.

Best regards,
Victor
#1538
Announcements / Re: NetXMS 2.2.9 released
October 10, 2018, 03:13:57 PM
Hi,

MD5 sum is correct, .md5 file is wrong. We updated soirce archive shortly after upload and forgot to sign it again. I also recommend to wait a day or two for 2.2.10 - we are going to release it this week. It will fix few issues discovered in 2.2.9.

Best regards,
Victor
#1539
General Support / Re: netxmsd not listening to 4701
October 08, 2018, 06:23:53 PM
Looks like server hangs on importing templates. Please try to set server configuration parameter ImportConfigurationOnStartup to false. YOu can do this from command line with database manager:


nxdbmgr set ImportConfigurationOnStartup 0


Best regards,
Victor
#1540
General Support / Re: netxmsd not listening to 4701
October 08, 2018, 06:09:18 PM
Sorry, didn't notice that you are running server on AIX. This script won't work there. I will check how to capture thread stack traces there.

Best regards,
Victor
#1541
Announcements / Re: NetXMS 2.2.9 released
October 08, 2018, 06:01:26 PM
Yes, just clear old libs, that's the only solution.

Best regards,
Victor
#1542
General Support / Re: netxmsd not listening to 4701
October 08, 2018, 05:58:51 PM
Hi,

it seems that server hangs during startup. Can you try to capture threads with attached script (you'll need gdb installed on the system)?

Best regards,
Victor
#1543
Announcements / Re: NetXMS 2.2.9 released
October 08, 2018, 05:22:50 PM
Hi,

why do you empty /usr/local/lib? It seems that your NetXMS libraries are under /opt/netxms/lib64 (at least some version is there and linker catch it).

Best regards,
Victor
#1544
Hi,

most of the configuration is in the database. Database schema will be updated by database manager as needed. Server configuration file usually contains only database access and log configuration, and you can just copy it to new machine - there are no differences in syntax.

Best regards,
Victor
#1545
Announcements / Gitex Technology Week 2018
October 05, 2018, 04:46:03 PM
We are participating in Gitex Technology Week 2018 exhibition, which will take place in Dubai, from 14th until 18th of October.
You can find us at stand G1-25. Please join us there to check out our products, ask any questions regarding IT or payment infrastructure monitoring, or just for a random chat.