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Messages - Victor Kirhenshtein

#1756
Announcements / NetXMS 2.2.4 released
February 28, 2018, 06:03:46 PM
Hi all,

NetXMS version 2.2.4 is released. It's mostly patch release with some improvements. Full change log is following:

- Portech SMS gateway works correctly with newer gateway versions
- Fixed issues:
        NX-1208 (Added filter to alarm list)
        NX-1295 (MIB Walk from DCI missing Column)
        NX-1332 (Execution timeout for external parameter provider)
        NX-1337 (Map link color based on object status)
        NX-1346 (Unable to select template group on config export)
        NX-1400 (NetworkMap link can be locked when using bendpoints)
        NX-1403 (Setting floor plan view from right-click menu does not work)
        NX-1404 (No source node in events generated by syslog parser)
        NX-1405 (Agent may crash when parsing Windows event log message)
        NX-1408 (Object filtering by zone in object browser and object search form)
        NX-1411 (Server configuration option "UseInterfaceAliases" not working)
        NX-1413 (Agent may crash when processing external parameters provider's output)

Best regards,
Victor
#1757
General Support / Re: Locked by server
February 23, 2018, 01:22:10 PM
Hi,

either server process is actually running (in that case you should shutdown server process first), or crashed (in that case you can answer "yes" and remove stalled lock).

Best regards,
Victor
#1758
General Support / Re: Missing Infrastructure / Network
February 23, 2018, 01:20:33 PM
Hi,

try to login with "system" account - it always has all rights to all objects. Maybe you accidentally revoke access rights for "admin" user or it's group.

Best regards,
Victor
#1759
Try to run both agents with debug 6 and check what is logged when connection attempt is made.

Best regards,
Victor
#1760
General Support / Re: Network map Group and submaps lost
February 21, 2018, 02:07:16 PM
Hi,

try to login with user "system" and check if objects are still there but invisible. Also try to restart server with debug level 5 and check for possible errors on startup.

Best regards,
Victor
#1761
General Support / Re: Object tools RDP
February 21, 2018, 02:05:58 PM
Hi,

in newer NetXMS versions you should use %a macro instead of %OBJECT_IP_ADDR%.

Best regards,
Victor
#1762
Hi,

try to extract client application into empty directory and run from there.

Best regards,
Victor
#1763
General Support / Re: Issue with Query
February 21, 2018, 01:12:17 PM
Hi,

on Debian core dump generation disabled by default. Please try to enable it and provide us with core file. There are also slight chance that this is known issue fixed in 2.2.3 or upcoming 2.2.4 (will be released within few days).

Best regards,
Victor
#1764
Hi,

I suppose you mean that you are using main NetXMS agent in customer environment as a proxy for target Windows machine. In that case make sure that main agent has configuration option

EnableProxy = yes

in it's configuration file, and that target Windows agent has main agent's IP address listed in MasterServers.

Best regards,
Victor
#1765
Hi,

server only updates object_properties table when something persistent changes (like object name) and on shutdown (to save status and other runtime information). On large installations it removes a lot of unnecessary DB updates.

Best regards,
Victor
#1766
Hi,

we will check.

Best regards,
Victor
#1767
General Support / Re: Upgrade Failed
February 20, 2018, 09:21:06 PM
Hi,

we do not recommend to use SQLite in production environment. Due to very limited SQLite capability for changing schema (basically you can only add new column) upgrade procedures often file. We do create workarounds for this, but sometimes (as now) SQLite versions of upgrade procedures are not ready. I recommend to limit SQLite use to proof of concept systems and migrate to other supported DB when possible.

Best regards,
Victor
#1768
General Support / Re: Issue with Query
February 20, 2018, 09:16:47 PM
Hi,

seems to be a bug in server. What version you are running and on what OS? Do you have crash dumps?

Best regards,
Victor
#1769
General Support / Re: DCI with Operating systems
February 20, 2018, 09:15:53 PM
Hi,

there are no separate parameters for that, but you can use transformation script to extract needed part from System.Uname (likely using regular expressions).

Best regards,
Victor
#1770
Hi,

you have to pass some valid email address as request. Rest of parameters are the same as for all other ServiceCheck.* parameters. Response field is ignored. Checker will send test email and return 0 if it was successfully sent. More information here: https://netxms.org/documentation/adminguide/service-monitoring.html#network-service

Best regards,
Victor