Menu

Show posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Show posts Menu

Messages - Victor Kirhenshtein

#1771
Hi,

in 2.2.3 we have added fix for incorrect value type in transformation script. If you are running older version, try to change transformation script to


return uint64($1) * 8;


Best regards,
Victor
#1772
General Support / Re: External ticket system integration
February 20, 2018, 09:05:28 PM
Hi,

NetXMS has "helpdesk links" - loadable modules that provide interface to ticketing system. If ticketing system supports it, this module can provide two-way integration (as done for Jira). Currently such modules exists only for Jira and RedMine. Unfortunately they are not scripts, but shared libraries written in C++. If you have C++ developers you can build your own link using Jira as example. For 3.0 branch we are considering Python and/or JavaScript extension support, but that's long way ahead anyway. You can also order custom development from our company.

Best regards,
Victor
#1773
General Support / Re: Issues after latest Upgrade
February 20, 2018, 08:59:27 PM
Hi,

did you unpack UI over previous version? Sometimes it keeps some components in the cache. Try to unpack into empty directory and run from there.

Best regards,
Victor
#1774
Hi,

we will release 2.2.4 with a fix this week.

Best regards,
Victor
#1775
Hi,

so far the only option is to write nxshell script.

Best regards,
Victor
#1776
General Support / Re: Netxms - send sms feature
February 20, 2018, 08:50:43 PM
Release 2.2.4 will contain improved Portech driver that should work with newer gateway versions.

Best regards,
Victor
#1777
General Support / Re: Run Script to get DCI Data
February 20, 2018, 08:49:27 PM
Hi,

yes, that's definitely an issue. Check that you have NetXMS server's external address in MasterServers on local agent.

Best regards,
Victor
#1778
General Support / Re: Monitor IIS on WIndows Server
February 20, 2018, 08:48:06 PM
Hi,

you can use instance discovery to create same counters for each pool. You should be able to use agent list

PDH.ObjectInstances(ASP.NET Apps v2.0.50727)

Best regards,
Victor
#1779
Feature Requests / Re: Default snmp version 2c
February 20, 2018, 08:42:44 PM
Changed it (only for new nodes - because property page shows what is set for node). Change will be included into 2.2.4 release.

Best regards,
Victor
#1780
Announcements / Re: NetXMS 2.2.3 released
February 12, 2018, 10:41:49 PM
Hi,

please try to upgrade agent to this version: https://cloud.netxms.org/index.php/s/6AhhFsSt8hKTXbW

Best regards,
Victor
#1781
General Support / Re: Multiple 404s on Download Page
February 08, 2018, 02:07:12 PM
Hi,

will fix it tomorrow.

Best regards,
Victor
#1782
General Support / Re: Unable to restore database
February 07, 2018, 01:09:31 PM
Hi,

it's more question regarding database engine then NetXMS itself. If you have DB files then most likely you can restore them - you should contact somebody with expertise in your DB engine. As soon as you'll get working database NetXMS server should start.

Best regards,
Victor
#1783
General Support / Re: Run Script to get DCI Data
February 07, 2018, 01:06:25 PM
Hi,

description looks correct. Please send your nxagentd.conf (from server machine) and check agent log file on debug level 6 for any messages with prefix "SSH".

Best regards,
Victor
#1784
Hi,

we did some optimizations in syncer in 2.2.x for environments with lot of changes. I suggest considering upgrade to 2.2.x - there are good chances that those problems will go away.

Best regards,
Victor
#1785
Hi,

could you please register ticket in bug tracker for that? Seems it will need some investigation.

Best regards,
Victor