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Messages - Victor Kirhenshtein

#1801
Hi,

in 2.2.3 we have added fix for incorrect value type in transformation script. If you are running older version, try to change transformation script to


return uint64($1) * 8;


Best regards,
Victor
#1802
General Support / Re: External ticket system integration
February 20, 2018, 09:05:28 PM
Hi,

NetXMS has "helpdesk links" - loadable modules that provide interface to ticketing system. If ticketing system supports it, this module can provide two-way integration (as done for Jira). Currently such modules exists only for Jira and RedMine. Unfortunately they are not scripts, but shared libraries written in C++. If you have C++ developers you can build your own link using Jira as example. For 3.0 branch we are considering Python and/or JavaScript extension support, but that's long way ahead anyway. You can also order custom development from our company.

Best regards,
Victor
#1803
General Support / Re: Issues after latest Upgrade
February 20, 2018, 08:59:27 PM
Hi,

did you unpack UI over previous version? Sometimes it keeps some components in the cache. Try to unpack into empty directory and run from there.

Best regards,
Victor
#1804
Hi,

we will release 2.2.4 with a fix this week.

Best regards,
Victor
#1805
Hi,

so far the only option is to write nxshell script.

Best regards,
Victor
#1806
General Support / Re: Netxms - send sms feature
February 20, 2018, 08:50:43 PM
Release 2.2.4 will contain improved Portech driver that should work with newer gateway versions.

Best regards,
Victor
#1807
General Support / Re: Run Script to get DCI Data
February 20, 2018, 08:49:27 PM
Hi,

yes, that's definitely an issue. Check that you have NetXMS server's external address in MasterServers on local agent.

Best regards,
Victor
#1808
General Support / Re: Monitor IIS on WIndows Server
February 20, 2018, 08:48:06 PM
Hi,

you can use instance discovery to create same counters for each pool. You should be able to use agent list

PDH.ObjectInstances(ASP.NET Apps v2.0.50727)

Best regards,
Victor
#1809
Feature Requests / Re: Default snmp version 2c
February 20, 2018, 08:42:44 PM
Changed it (only for new nodes - because property page shows what is set for node). Change will be included into 2.2.4 release.

Best regards,
Victor
#1810
Announcements / Re: NetXMS 2.2.3 released
February 12, 2018, 10:41:49 PM
Hi,

please try to upgrade agent to this version: https://cloud.netxms.org/index.php/s/6AhhFsSt8hKTXbW

Best regards,
Victor
#1811
General Support / Re: Multiple 404s on Download Page
February 08, 2018, 02:07:12 PM
Hi,

will fix it tomorrow.

Best regards,
Victor
#1812
General Support / Re: Unable to restore database
February 07, 2018, 01:09:31 PM
Hi,

it's more question regarding database engine then NetXMS itself. If you have DB files then most likely you can restore them - you should contact somebody with expertise in your DB engine. As soon as you'll get working database NetXMS server should start.

Best regards,
Victor
#1813
General Support / Re: Run Script to get DCI Data
February 07, 2018, 01:06:25 PM
Hi,

description looks correct. Please send your nxagentd.conf (from server machine) and check agent log file on debug level 6 for any messages with prefix "SSH".

Best regards,
Victor
#1814
Hi,

we did some optimizations in syncer in 2.2.x for environments with lot of changes. I suggest considering upgrade to 2.2.x - there are good chances that those problems will go away.

Best regards,
Victor
#1815
Hi,

could you please register ticket in bug tracker for that? Seems it will need some investigation.

Best regards,
Victor