Menu

Show posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Show posts Menu

Messages - Victor Kirhenshtein

#1921
Hi,

please check that you don't have ICMP disabled and that netxmsd process can send ICMP packets (runs as root or given necessary access). I will check why SNMP responses are not understood.

Best regards,
Victor
#1922
General Support / Re: Node Type
October 18, 2017, 04:14:40 PM
Hi,

currently it's half-done feature. So far it determines if SNMP device is a physical device (only for some devices). Agent already have parameter System.IsVirtual - but currently it is ignored by server. We will implement it in the future, and yes, it will require agent to work on generic OS.

Best regards,
Victor
#1923
General Support / Re: Monitoring disk latency in Linux
October 18, 2017, 04:11:31 PM
Hi,

isn't disk time the same thing? It is time spent on I/O - which seems to be the same as disk latency defined in Windows documentation as "A measure of the time delay from the time a disk IO request is created, until the time the disk IO request is completed".

Best regards,
Victor
#1924
General Support / Re: MIB collection
October 18, 2017, 03:57:54 PM
Just rename them to .txt and use usual procedure.

Best regards,
Victor
#1925
General Support / Re: change the font size on the MAP
October 18, 2017, 03:57:24 PM
Currently no. We have a feature request for that.

Best regards,
Victor
#1926
Hi!

"logical not" operation (!) has higher priority than "match" operation (~=). So your script actually does logical not on text string ($node->platformName) which causes runtime error. It only happens on nodes without agent. You should get match operation in brackets:

(!($node->platformName ~= "windows.*"))

Also, I suspect you have logical error here. You probably want to return false if there is no agent OR platform is not Windows - but current condition uses AND which is pointless - if node has no agent platform name will be empty anyway and won't match anyway.

Best regards,
Victor
#1927
General Support / Re: Issue with Alarm (Newbee) /2 ?
October 18, 2017, 03:50:17 PM
Hi,

check if you have subnet object with /2 mask. If yes and it is not correct, delete it and run configuration poll on any router connected to problematic subnet with correct netmask. Most likely you have some machine with /2 mask and it was first in subnet discovered by NetXMS server.

Best regards,
Victor
#1928
General Support / Re: Agent to NetXMS connection Issues
October 18, 2017, 03:48:11 PM
Hi,

seems that server cannot connect to agent. Try to check agent log (you may need to run agent on higher debug level - 6 should shouw you all communication related messages).

Best regards,
Victor
#1929
General Support / Re: Cannot load SQL command file..
October 18, 2017, 03:47:05 PM
Hi,

seems to be bug in installer. Will fix it today or tomorrow. As a workaround you can copy sql directory from share to lib directory and re-run initialization wizard.

Best regards,
Victor
#1930
Announcements / Re: NetXMS 2.1.2 released
October 13, 2017, 01:06:39 PM
Hi,

correct bug tracker link is https://track.radensolutions.com/issue/<issue_id>, for example: https://track.radensolutions.com/issue/NX-1147

Best regards,
Victor
#1931
General Support / Re: Connection refused
October 13, 2017, 01:04:43 PM
Seems you messed agent and server ports. Please do the following:

1. Stop both server and agent.
2. Delete ListenPort line from both netxmsd.conf and nxagentd.conf
3. Run command
nxdbmgr set ClientListenerPort 4701
4. Start both client and server
5. Check in netxmsd.log that server is listening on port 4701

Best regards,
Victor
#1932
General Support / Re: Connection refused
October 12, 2017, 03:54:01 PM
Seems you are trying to run two instances of netxmsd at the same time. Try to do the following:

1. Stop NetXMS core service
2. Make sure ports 4701 and 21784 are not listening
3. Run nxdbmgr check and remove lock if asked
4. Edit C:\NetXMS\etc\netxmsd.conf: add line
DebugLevel = 4
and set log file to file (if not set already):
LogFile = C:\NetXMS\log\netxmsd.log
(of course you can set different file name and path).
5. Start NetXMS core service
6. Check log file for startup messages and possible socket errors. You can also post log file here.

Best regards,
Victor

#1933
Поллеры переделаны в текущем development бранче. Теперь вместо фиксированого количества потоков - динамический пул, кроме того очередь стала многоуровневой - сервер не пытается параллельно опрашивать один и тот-же агент, запросы к одному агенту сериализаются. Таким образом исключается вариант когда несколько медленно отзывающихся агентов блокируют весь пул. Мы не стали переносить изменение в stable, поскольку изменения большие, и вроде как понятию stable не совсем соответствуют.
#1934
General Support / Re: Connection refused
October 12, 2017, 02:54:08 PM
Port 4700 is an agent listen port. Seems that server is unable to open port for some reason. Check server log on startup - it should contain messages regarding opening ports. You can run it with debug level 4 for more diagnostic.

Best regards,
Victor
#1935
General Support / Re: Connection refused
October 12, 2017, 12:08:52 PM
You can use netstat command for that:

netstat -an

and check for port 4701 in LISTEN state.

Best regards,
Victor