NetXMS Support Forum

Quote from: Victor Kirhenshtein on December 07, 2011, 04:38:43 PM
Hi all!

NetXMS version 1.1.7 is out. Changes from previous release:

Hi Victor,

Seems that the Android client link is broken!

Best regards,
Marco.

Hi Victor,

I upgraded to version 1.1.6, well done: the new sound section works fine! I agree with you about the possibility to customize sound based on alarm type, it will catch the attention without the necessity to open the client.

As a desired implementation for the future I would recommend a section to show graphs (maybe this is just a coreographic function rather than a really must-to-have )

In general, I consider the android client very useful, it is easy to see what is going on. During the usage I found two strange behaviours:
- In my customized DCI I created two entries to monitor % of used disk space (Disk.UsedPerc(C:)), the reported value is unsigned integer in the PC console (as expected) but it is reported as floating point value in the android console (in the "last value" section).
- Sometimes the node root is empty, I have to log-out and then log-in again to have it filled properly. It seems that the client lost the connection (although it states that is connected to the server).

Thank you very much for your efforts.

Best regards,
Marco

It could be very nice to have the possibility to select which sound to play on events notification (instead of using the default one), this will help a lot to catch attention without turning on the smartphone.

Best regards,
Marco.

Hi Victor,

thank you very much for your support, I discovered the problem and I feel really stupid to have abused of your precious time...
The problem was caused to my change to the external IP address associated to the node used as proxy. I still don't understand why it worked with version 1.1.3: this is a change I did very long time ago 

Best regards,
Marco

I have a strange problem since the upgrade to version 1.1.5 (I got this behaviour even with version 1.1.4): all the nodes that are accessed through a node that is used as proxy are unreachable. Just reverting the server to 1.1.3 and all works again. The problem isn't the agent version, I tried 1.1.3, 1.1.4, and 1.1.5.

No problem to reach the node used as proxy as well as all other nodes that are not behind a proxy.

Any hint?

Best regards,
Marco.

Quote from: Victor Kirhenshtein on September 15, 2011, 06:12:27 PM
Yes, there was changes in communication protocol, so you need server 1.1.4. And I recommend to wait for 1.1.5 due to all recently discovered upgrade problems.

Ok, I'll wait, thank you very much.


Marco

Quote from: Victor Kirhenshtein on September 15, 2011, 11:50:46 AM
Sorry for delay. I have published apk file for Android client on web site.

Thanks a lot for your efforts! I'm currently on 1.1.3, I guess I have to upgrade to 1.1.4 before using it.

Hi Dan,

I really don't know what the hell is happening, all the nodes I'm monitoring through netxms proxy are critical after upgrading the server to version 1.1.4 (either using agent 1.1.3 or 1.1.4), now I rolled server back to 1.1.3 and everything is fine again. I'll wait for 1.1.5, I was really interested in the mobile client for Android.

Marco.

Do you have any problem in connecting your nodes after this upgrade?

I have all my nodes critical! 

Marco

I had to add also:

ALTER TABLE netxms.business_services DROP CONSTRAINT DF__business___paren__09746778;

Now it works fine.

Thanks to all.

Marco.

PS BTW where can I find the mobile client for Android?

Hi Victor,

I'm getting this error upgrading to version 1.1.4 (from 1.1.3):

C:\Program Files\NetXMS\bin>nxdbmgr.exe upgrade
NetXMS Database Manager Version 1.1.4

Upgrading database...
Upgrading from version 236 to 237
SQL query failed ([Microsoft][SQL Native Client][SQL Server]The object 'DF__business___paren__09746778' is dependent on column 'parent_id'.):
ALTER TABLE business_services DROP COLUMN parent_id
Rolling back last stage due to upgrade errors...
Database upgrade failed

Now I rolled back to version 1.1.3, any hints?

Another question: where can I find the mobile client for Android?

Thank you very much for your support.

Marco.

Hi Victor,

sorry for the long time reply, bad days... I'm using server version 1.1.3. I prepared an action to send SMS using a small prog I wrote, currently the "command" section is:

"C:\\Program Files\\NetXMS\\SMSTool\\SMSTx.exe" -n smsnumber1 -n smsnumber2 -t WebServerUnreachable-%n(%a)

while the original one (that doesn't work) was:

"C:\\Program Files\\NetXMS\\SMSTool\\SMSTx.exe" -n smsnumber1 -n smsnumber2 -t "Error web server is unreachable: %n (%a)"

Using the above statement I only got "Error" and the part " web server is unreachable: %n (%a)" never arrives to my program. Can be the parser that expand the %n and %a that removes the double quotes before posting it to the program? For now I solved removing the spaces but for the future can be interesting to send more complex texts.

Thank you very much for your help.

Best regards,
Marco.

Hi,

I wrote a small program to notify some events via the execute command on management server action property, it works properly unless I put parameters inside double quotes. I'll try to better explain with an example:

This command works properly:

c:\\test\\myprg.exe firstpar secondpar thirdpar

This command doesn't work:

c:\\test\\myprg.exe "first par" "second par" "third par"

Is there a way to specify parameters that have spaces (my parameters are strings)?

Best regards,
Marco.

Quote from: Jmp_3f8h on February 17, 2010, 08:20:25 PM

Quote from: Victor Kirhenshtein on February 10, 2010, 06:21:52 PM
Do you have any other program running which may communicate with UPS - agent form UPS vendor, Windows UPS service, etc.?

Best regards,
Victor

Sorry for the delay in the answer but I was busy. Yes, there is the vendor service running, I'll try to disable it and I'll let you know any news.

Thank you very much for your support.

Best regards,
Marco

So, I tried to disable the vendor monitor but I was unsuccessfull, I guess there should be something else wrong. I'll try to investigate. Thank you very much for your support.

Best Regards, Marco.

Quote from: Victor Kirhenshtein on February 10, 2010, 06:21:52 PM
Do you have any other program running which may communicate with UPS - agent form UPS vendor, Windows UPS service, etc.?

Best regards,
Victor

Sorry for the delay in the answer but I was busy. Yes, there is the vendor service running, I'll try to disable it and I'll let you know any news.

Thank you very much for your support.

Best regards,
Marco