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Messages - Victor Kirhenshtein

#2206
General Support / Re: SQL Database Error
March 20, 2017, 10:56:29 PM
Hi!

You can uninstall NetXMS server completely (it will left database intact), and then install it without installing bundled SQL Server client and attach to existing database.

Best regards,
Victor
#2207
Hi,

yes, we will switch to SHA256 eventually.

Best regards,
Victor
#2208
General Support / Re: DCI Table "valueAsMac"?
February 23, 2017, 07:40:27 PM
You want to get value as MAC address for table cell? And this table was retrieved by SNMP? Or you are doing direct SNMP request from the script?

Best regards,
Victor

#2209
General Support / Re: World Map - Node Name
February 23, 2017, 07:38:07 PM
Hi,

currently not. You can fill feature request for that.

Best regards,
Victor
#2210
You can't use them in script without node context when CheckTrustedNodes is on.

Best regards,
Victor
#2211
Hi,

we will check. You can report issues at https://track.radensolutions.com

Best regards,
Victor
#2212
Hi,

there should be no changes to it. Could you please turn on debug on agent and post log for parameter request?

Best regards,
Victor
#2213
Then NetXMS server cannot match it to correct device - there are just no enough information. You can setup syslog proxy on agent behind NAT so it will receive syslog messages from original addresses and forward to NetXMS server.

Best regards,
Victor
#2214
Hi,

it is known issue caused by incorrect handling of counter reset. It comes from the fact that NetXMS do not know if DCI is cumulative value or can change both ways. So it assumes latter and when new value less than old value you get those extra large values (not negative because for traffic counters usually used unsigned data types). We plan to fix it by introducing new DCI data types - counter 32 bit and counter 64 bit (to match SNMP types) - for them system will now that they are cumulative and handle resets correctly.

Best regards,
Victor
#2215
Hi,

if IP addresses are readable from vendor MIB on Netonix and Ubiquity AirOS devices we can add a driver for them to create management interfaces correctly.

Best regards,
Victor
#2216
General Support / Re: Event Log Ordering Default
February 23, 2017, 07:22:44 PM
Hi,

default ordering is currently hard-coded. Feel free to add feature request for that.

Best regards,
Victor
#2217
General Support / Re: Status Map Polling time / setup
February 23, 2017, 07:22:05 PM
Hi,

currently answer to both questions in "no". Feel free to register feature requests in our ticket system though :) For polling time change could be quite easy - server can measure and store polling time for last status poll, which can be made available through internal DCI. Having this value exposed you'll be able to do usual stuff like set thresholds and generate alarms.

Possible workaround cold be to create script DCI which will do SNMP request on any OID and measure time taken by that request.

Best regards,
Victor
#2218
General Support / Re: DCI value format string
February 23, 2017, 07:17:33 PM
Yes, %* formatter was added much layter then original topic was discussed. Now it is better to collect value as is and use formatters to display in K/M/G.

Best regards,
Victor
#2219
General Support / Re: Query on FindNodeObject
February 23, 2017, 07:14:46 PM
Hi,

most likely problem caused by trusted node check. You should either add current node (where script is being executed) to list of trusted nodes on node sw, or disable trusted nodes check completely by setting server configuration parameter CheckTrustedNodes to 0 and restart server.

Best regards,
Victor
#2220
General Support / Re: Presets greater than 12 hour
February 06, 2017, 10:00:41 AM
Hi,

it was supposed to be fixed in 2.1-M2. Could you please give more details about your environment when 2.1-M2 is now working? Also, could you please try different browsers?

Best regards,
Victor