NetXMS Support Forum

When reporting devices, please specify it's SNMP OID and actual port layout - that will save us lot of time looking for that information.

Ну можно сделать hdlink для ServiceDesk и открывать тикет через него, тогда и helpdesk reference выставится. Что у вас за продукт? И есть ли у него API для открытия тикетов?

Поставьте уровень дебага 6, создайте событие которое вызывает отправку письма, и посмотрите в логи строки содержащие слово SMTP.

Сборка сервера UNICODE или нет (netxmsd -v покажет)?

Yes, it's correct (assuming max value is set correctly).

Best regards,
Victor

Сообщение имеется ввиду email или SMS? Если SMS, то какой драйвер?

Hi,

if script has name Hook::ConfigurationPoll then it will be called automatically for each node at each configuration poll run.

Best regards,
Victor

It seems there is same problem with address_lists table. Try to set PK using columns list_type,community_id,addr_type,addr1,addr2. Also check vpn_connector_networks table - if it doesn't have PK, set it on columns vpn_id,ip_addr.

Best regards,
Victor

Hi,

I think we can make it in 2.1-M3 or 2.1-M4.

Best regards,
Victor

Следующий запуск housekeeper'a все лишнее вычистит.

Please check that cluster_sync_subnets table has primary key. If not, try to create primary key (using columns cluster_id and subnet_addr) and re-run DB migration.

Best regards,
Victor

Hi,

you can also disable template auto import by setting server configuration parameter ImportConfigurationOnStartup to 0. It is preferred method, because after upgrade standard templates will be back in share/templates.

Best regards,
Victor

Hi,

there is no way to determine exact cause without access to agent log. In agent log you will find record started with text "LogWatch: Unable to open event log". Btw, if you can edit agent's config from console, you can enable file manager subagent and download agent's log file.

Best regards,
Victor

Hi,

could you please run this query manually (for example in SQL Server Management Studio) and post detailed error message?

Best regards,
Victor

Hi,

currently it's not possible. I've added it as feature request (https://dev.raden.solutions/issues/1384).

Best regards,
Victor