NetXMS Support Forum

Make sure netxmsd is stopped
Then run "nxdbmgr unlock"

Stop netxmsd
Run "nxdbmgr reset-system-account"
Start netxmsd
Login as "system" with password "netxms".
Reset password in user manager and relock system account

Are you trying to login as "admin" or "system"?

Whole procedure should be like this:
1) stop netxmsd
2) run "nxdbmgr reset-system-account" to unlock "system" account
3) start netxmsd
4) login as "system" / "netxms"
5) In user manager change password any admin user
6) login as admin user and disabled "system" user

Quote from: radw on June 24, 2020, 06:35:02 PM

Quote from: Borgso on June 24, 2020, 09:18:06 AM
You can find how to reset admin password here: https://www.netxms.org/documentation/adminguide/advanced.html#troubleshooting

QuoteNew in version 2.1-M0.

Use following command to reset password and unlock account:

Code Select Expand

nxdbmgr reset-system-account

Hello, thanks for you help, however even after unlocking DB with nxdbmgr check (all ok) and then nxdbmgr reset-system-account (ok), when I tried to login on as admin with default password , web gui returns "connection error - access denied".

I also restarted netxmsd and tomcat7 services, but I got the same error.

Regards.

Hello.

Yes, you need to install agent on each machine (or enable SNMP, but I highly recommend to install agent).

Hello.

NetXMS plugin in official repo is old version (wee pushed pull request, but it's still pending) - you need to update it manually:

grafana-cli plugins uninstall radensolutions-netxms-datasource
cd /var/lib/grafana/plugins/datasources
git clone https://github.com/netxms/grafana.git radensolutions-netxms-datasource
systemctl restart grafana-server

Hello.

Web or desktop client?

1) upgrade to latest (3.3.314)
2) run "netxmsd -D5" (debug mode - level 5, app will stay in foreground) to see what's happening

1) Add new node without IP (or set it to 0.0.0.0), set correct SNMP port
2) Open node properties -> communications, set "Primary host name" to external IP and select checkbox "This is address of remote management node"
3) Do full configuration poll

Yes, it's still up to date.
Export is slow (especially on large databases) and require server to be down.

По нашей статистике, практически все пользователи качали minimal версию, а поддержка двух версий требовала дополнительных ресурсов - поэтому мы решили оставить только minimal (с небольшими изменениями - клиент pgsql/mysql теперь тоже включен в комплект).
Отличия full были в том, что кроме сервера там была management console + джава + все клиентские библиотеки баз данных.

Quote from: hayarm on April 02, 2020, 10:04:37 AM
Здравствуйте, а почему только минимальна версия netxms-server-3.2.451 ?

Есть две части - наши драйвера баз (*.ddr, которые предоставляют унифицированный доступ к конкретным базам данных), и клиентские библиотеки - их предоставляют производители базы данных. Наши драйвера ставятся всегда, клиентские библиотеки - нет.
В инсталлере есть опция "PostgreSQL Client Library", если во время установки она была выбрана, то это какой-то баг.
Проверьте, пожалуйста, pgsql.ddr при помощи Dependency Walker (http://www.dependencywalker.com/)

Проверьте, что при установке вы выбрали компоненту PostgreSQL

Это баг в агенте, обновите на последнюю версию.

Hello.

Couple of days ago signing key expired on packages.netxms.org. I've renewed the key, but it have to be updated manually.

If keys was installed by package netxms-release (suggested way as future updates will be handled automatically):

wget https://packages.netxms.org/netxms-release-latest.deb
dpkg -i netxms-release-latest.deb

If key was installed with apt-key:

apt-key del 179C0A80CDFADDB1
wget -O - https://packages.netxms.org/netxms.gpg | apt-key add -

It's fixed already, however you'll need to refresh key.

If keys was installed by package netxms-release:

wget https://packages.netxms.org/netxms-release-latest.deb
dpkg -i netxms-release-latest.deb

If key was installed with apt-key:

apt-key del 179C0A80CDFADDB1
wget -O - https://packages.netxms.org/netxms.gpg | apt-key add -

Quote from: Woody on March 28, 2020, 03:23:02 PM
Can't update via packages. There is a error with the Signing Key.