NetXMS Support Forum

It is in nxagentd.conf,  but it has default value of 60 seconds on Windows, and in the log we see "idle" disconnect after just one second. Try to add

SessionIdleTimeout = 600

to nxagentd.conf and check if idle disconnect messages will still appear.

Best regards,
Victor

It seems that I've found bug in our MS SQL database driver. Could you please replace file mssql.ddr with attached one and try to start server?

Best regards,
Victor

Could you please send me results of the following queries:

SELECT * FROM dashboard_elements WHERE dashboard_id=107;
SELECT num_columns,options FROM dashboards WHERE id=107;

Best regards,
Victor

We plan to make a release somewhere near end of February.

Best regards,
Victor

And what is in primary node name field on those duplicate switches?

Best regards,
Victor

Наверное единственный вариант - это дать мне доступ к сетке с такими коммутаторами, чтобы можно было тестировать и отлаживать. Теоретически проблем в коде я не вижу. Если есть возможность попасть в тестовую сетку с D-Link, очень поможет.

Добрый день!

Это баг в сервере, только что исправил. В релизе 2.0.3 будет работать как надо. Если срочно, то могу собрать бинарник сервера с патчем.

Hi,

could you please send me list of switch interfaces with IP addresses (as shown on "Interfaces" tab) and screenshot of "Overview" tab?

Best regards,
Victor

Hi,

can you please add the following to netxmsd.conf:

DebugLevel = 7
CreateCrashDumps = yes

as well as ensure that LogFile points to some file, not {syslog}, and restart it. When server hangs, run

nxadm -c "raise access"

server process will crash and dump will be generated. Send dump file and log file to us for analyze.

Best regards,
Victor

Hi,

you should compile it from MIB files using MIB compiler, like this:

nxmibc -z -d /usr/local/share/netxms/mibs -o /usr/local/var/lib/netxms/netxms.mib

(replace /usr/local with actual installation prefix).

Best regards,
Victor

Hi,

looks like server is crashing on startup. Can you please enable crash dump generation by adding

CreateCrashDumps = yes
DumpDirectory = some existing directory

to netxmsd.conf, star tserver again, and sent info and mdmp file to us?

Best regards,
Victor

Hi,

I've found bug in server code that is causing this. It will be fixed in release 2.0.3. If this is urgent I can build patched server binary for you.

Best regards,
Victor

Hi,

seems to be a bug in a server. What version you are using?

Best regards,
Victor

Activity looks strange actually. There are multiple occurences of this pattern:

[27-Jan-2016 09:19:38.747] [DEBUG] [session:1] Session disconnected by timeout (last activity timestamp is 1453882717)
[27-Jan-2016 09:19:38.747] [DEBUG] [session:1] Session with 192.168.25.17 closed
[27-Jan-2016 09:19:42.835] [DEBUG] Incoming connection from 192.168.25.17
[27-Jan-2016 09:19:42.835] [DEBUG] Connection from 192.168.25.17 accepted

then normal session init, parameter queries, and suddenly again session disconnect by timeout and almost immediate reconnect:

[27-Jan-2016 09:19:42.850] [DEBUG] [session:1] Requesting parameter "Agent.Uptime"
[27-Jan-2016 09:19:42.850] [DEBUG] [session:1] Sending message CMD_REQUEST_COMPLETED (size 56)
[27-Jan-2016 09:20:43.861] [DEBUG] [session:1] Session disconnected by timeout (last activity timestamp is 1453882782)
[27-Jan-2016 09:20:43.861] [DEBUG] [session:1] Session with 192.168.25.17 closed

and inactivity timeout seems to be very short. Could it be that you have agent configuration parameter SessionIdleTimeout set to 0?

Best regards,
Victor

Hi,

could you please describe problem in more details, or maybe show a screenshot?

Best regards,
Victor