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Messages - Victor Kirhenshtein

#2686
General Support / Re: SYS_AGENT_UNREACHABLE
January 25, 2016, 06:19:42 PM
Hi,

check if you have -D0 in service command line. If yes, remove it.

Best regards,
Victor
#2687
Could you please send result of SNMP walk on .1.3.6.1.2.1.17.4.3.1.1 for that switch?

Best regards,
Victor
#2688
Hi,

logic behind node down/node up is following:

if status poll detects that all interfaces and agents are not responding, it marks node as unreachable. Then it checks network path - for nodes behind proxy it involves proxy checking. If server considers proxy node down, it marks current node as having network path problems and generates SYS_NODE_UNREACHABLE event, otherwise SYS_NODE_DOWN is generated. When contact with node restored, SYS_NODE_UP generated. To distinguish between SYS_NODE_UP generated from down nodes or nodes with network path problems, SYS_NODE_UP comes with parameter number 1 set to 0 if node recovered from "down" state or 1 if node recovered from "network path problem" state.

Is it possible that you had proxy node down?

Best regards,
Victor
#2689
General Support / Re: SYS_AGENT_UNREACHABLE
January 25, 2016, 11:16:06 AM
You should set full path to log file in LogFile parameter in nxagentd.conf.

Best regards,
Victor
#2690
Hi,

what driver is selected for this Cisco switch (you can see it on object overview page)?

Best regards,
Victor
#2691
General Support / Re: centos 7 init script
January 22, 2016, 06:48:16 PM
Hi,

I've fixed startup scripts, thank you!

Best regards,
Victor
#2692
General Support / Re: Mac Agent and network usage
January 22, 2016, 06:45:25 PM
Hi,

I suppose you mean NetXMS client (GUI application), not agent?

Best regards,
Victor
#2693
Hi!

Do you have zones and agent set as proxy for zone, or it is set as proxy for individual nodes?

Best regards,
Victor
#2694
General Support / Re: SYS_AGENT_UNREACHABLE
January 22, 2016, 06:33:22 PM
Hi,

try to switch agent logging to file if it's not done already (by changing LogFile parameter in nxagentd.conf), set debug level to 6 (by adding DebugLevel = 6 to nxagentd.conf) and run agent for some time. After you got some agent unreachable errors, post your log file (or send it to [email protected]).

Best regards,
Victor
#2695
General Support / Re: Create Rack
January 20, 2016, 04:26:15 PM
Hi,

in 2.0.1 you can configure numbering direction and rack height in rack object properties.

Best regards,
Victor
#2696
Пришлите config.log пожалуйста.
#2697
General Support / Re: Can Netxms Handle this
January 17, 2016, 06:16:41 PM
Hi,

load average 32 for a pool means that you have about 32 tasks running in parallel on this thread pool. You can check history for that parameter and set pool max size at a bit higher value then max for load average and min size to medium value for load average.

Best regards,
Victor
#2698
General Support / Re: Logparser
January 14, 2016, 10:18:00 AM
Hi,

such message is usual when log rotation occurs. To detect log rotation agent compares size returned by stat using file name, and size returned for currently open file descriptior. If first is smaller, it assumes that file was rotated, re-open it, and start reading from the beginning. How often you got this message and is this file actually rotated?

Best regards,
Victor
#2699
General Support / Re: Racks configuration
January 14, 2016, 10:14:37 AM
Hi,

actually currently the only possibility to display something in rack is to create node object for it. So you'll have to create nodes for each disk shelf and place them as needed. For controllers you'll need to set height 1 and rack position 1 and 2.

Best regards,
Victor
#2700
General Support / Re: unsigned int64 bit data polling
January 14, 2016, 10:12:43 AM
If you need to format date like this you can use strftime function:

return strftime("%d-%m-%Y %H:%M", $1);

This will convert UNIX time stamp from $1 into string of format DD-MM-YYYY HH:MM.

Alternatively, you can use string concatenation, like this:

t = gmtime($1);
return t->mday . "-" . t->mon . "-" . t->year;

Best regards,
Victor