NetXMS Support Forum

I really like this product and hope I can get it to do something other than just the "Status".  I have loaded custom mibs (compiled fine).  I see the item in the tree... when I add any snmp item, it always changes to UNSUPPORTED.  I am not sure what the deal is.  I have tried custom, generic calls.. all the same.  When I check the device config, it connects with snmp fine, pulls the interface names, determines the type (in this case Sonicwall).  Every time it says...

11:22:54 AM]    Checking NetXMS agent...
[11/6/11 11:22:55 AM]    Checking SNMP...
[11/6/11 11:22:55 AM]    SNMP agent is active (version 2c)
[11/6/11 11:22:55 AM]    System description changed to SonicWALL xxxx (SonicOS Enhanced 5.6.0.11-61o)
[11/6/11 11:22:55 AM]    System name changed to xxx
[11/6/11 11:23:03 AM] Capability check finished
[11/6/11 11:23:03 AM] Checking interface configuration...
[11/6/11 11:23:03 AM] Interface configuration check finished
[11/6/11 11:23:03 AM] Checking node name
[11/6/11 11:23:03 AM] Node name is OK
[11/6/11 11:23:03 AM] Finished configuration poll for node FW1

But when I add any OID, I get "Status of DCI:<num> (SNMP: <oid>) Changed to UNSUPPORTED"

What am I missing?  Thanks in advance.