NetXMS Support Forum

One more issue found. NetXMS agent can't be upgraded from M1 to M2 if nxsagent (user session agent) is started. The NetXMS agent installer doesn't stop nxsagent process(es) during upgrade. As a result it can't replace C:\NetXMS\bin\libnetxms.dll library so the upgrade can't continue saying 'Delete file failed; code 5'. Of course, NetXMS agents with nxsagent enabled also can't be upgraded remotely.

Couldn't understand how to monitor SMART attributes in NetXMS (2.0-M1, Windows). For example, I need to get the parameter Reallocated Sectors Count (05) from several machines in my LAN. However PhysicalDisk.SmartAttr(0, 05) returns very strange (huge) value while the real value is relatively low. Explain me please how to get correct SMART attrs from NetXMS agents.

I confirm the problem. Can't install (or upgrade) the new NetXMS agent (2.0-M1) in Windows. Agent can't be started because libnxsnmp.dll library is absent. It seems that the agent's installer should copy this library to bin directory but it doesn't.

OK, thank you very much!

And one more important addition. Session agents running on Windows XP Pro machines produce very poor quality screenshots (fully transparent backgrounds, unreadable text etc.). Agents running on XP Home machines can't produce screenshots at all (although session agents are starting and running with no errors). At present time I didn't test 'get screenshot' function on many different Windows versions and editions yet, but it seems that in modern OSes (eg. Win8/8.1) all work fine.

Unfortunately it doesn't work at all because nxsagent requires nxzlib.dll which isn't installed into NetXMS\bin directory. It seems that the nxagent installer program has an error. It should copy nxzlib.dll into NetXMS\bin (at least when I check mark "Install session agent") but it doesn't. As a result I see the error message every time I log in to my Windows system. The session agent doesn't start of course, and I can't get a screenshot.

Of course, I can copy nxzlib.dll into NetXMS\bin manually but where can get it?