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Messages - Victor Kirhenshtein

#3331
Hi,

agent uses Windows performance counters for accessing CPU usage and uptime. Check that winperf subagent is loaded and do not report any errors on startup. It is possible that performance counters are corrupted or PDH is disabled altogether.

Best regards,
Victor
#3332
General Support / Re: H3C device driver
November 19, 2014, 05:36:45 PM
Can somebody provide me SNMP access to modern HP/H3C switch?

Best regards,
Victor
#3333
Hi,

if you are familiar with Python you can use nxshell to create a script which will read your input file and create appropriate mappings. Alternatively, you can create script which will convert your file into exported config, and then import that config.
But I agree that having appropriate option in MIB explorer would be most convenient method.

Best regards,
Victor
#3334
Feature Requests / Re: Clusters on Status Map
November 19, 2014, 12:53:17 AM
Hi,

just fix that. Next release will show clusters correctly.

Best regards,
Victor
#3335
Hi,

yes, it's a bug in mssql.ddr - it cannot work with MS SQL 2012 Native Client. It is already fixed, and agent 2.0-M1 will work correctly. IN the meantime, you can try to install earlier version of MS SQL Native Client (not sure if they can coexist on one machine though).

Best regards,
Victor
#3336
General Support / Re: Finding an object by ID
November 19, 2014, 12:06:10 AM
Hi,

looks like a bug in nxdbmgr. As this is interface object, you can safely answer "no" here, and answer "yes" when nxdbmgr offers you to delete it. It then will be re-created by configuration poll.

Best regards,
Victor
#3337
General Support / Re: Triggerhappy "Node Down" alarm
November 19, 2014, 12:05:06 AM
Hi,

could you please run server with debug 6 for some time and then send me the log (pointing to fake node down moments)?

Best regards,
Victor
#3338
General Support / Re: Missing agents parameters
November 19, 2014, 12:02:58 AM
Hi,

did you do configuration poll on that node? We didn't do anything to parameter selection in 1.2.17...

Best regards,
Victor
#3339
Hi,

you can create a script which will compare current table rows with rows from previous poll (you can get previous value using GetDCIValue function - when transformation script runs previous value still available) and generate events as needed using PostEvent function.

Best regards,
Victor
#3340
General Support / Re: Agent's Connectivity
November 18, 2014, 11:55:49 PM
Hi,

can you check if TCP port 4700 is listening on this machine after initial agent bootup? If yes, is it reachable from server machine?

Best regards,
Victor

#3341
General Support / Re: Link ports (not on Map)
November 18, 2014, 11:52:56 PM
Hi,

currently it's not possible. It is planned though.

Best regards,
Victor
#3342
General Support / Re: H3C device driver
November 18, 2014, 11:52:21 PM
Hi,

looks like we test our driver on quite old H3C models - they report OIDs in .1.3.6.1.4.1.43 subtree. Can you please check if your switches supports .1.3.6.1.4.1.43.45.1.2.23.1.18.4.5.1.3 OIDs?

Best regards,
Victor
#3343
General Support / Re: Threshold script
November 18, 2014, 11:45:53 PM
Hi,

can you show a screenshot of DCI "MUXD_CurrentPA" configuration?

Best regards,
Victor
#3344
General Support / Re: Windows Event Log parser
November 18, 2014, 11:44:26 PM
Hi,

unfortunately you problem cannot be solved by configuration. We will need to make changes in log monitoring subagent, so you'll have to wait for release with a fix.

Best regards,
Victor
#3345
General Support / Re: User Permission Problems
November 18, 2014, 11:43:14 PM
Hi!

1. I think that separate those two will be better. I'll do this for next release.
2. Yes, this is a bug. Also notifications sometimes not filtered properly.
3. You can turn on object-level access control in logs by setting server configuration variable ExtendedLogQueryAccessControl to 1. You can try that, but depending on number of objects that could lead to complicated and ineffective SQL queries.
4. Yes, it's planned.

Best regards,
Victor