NetXMS Support Forum

Java 11 or later should be installed on the system

How does NetXMS communicate with these devices, via SNMP or you have NetXMS agent installed there?

First thing to check, just to make sure, is if you've pressed "save" button in epp editor.

Check Logs -> Server Action Executions and Logs -> Notifications, if your Slack is listed there.

For testing you can add Slack notification actions to maintenance mode enter and leave rules in EPP, then you can just take any node and take it in and out of maintenance.

If it still does not work, pls show screenshots of your EPP rule configuration.

To have answer to original question in this thread, current way to check is ports are open is 

NetworkService.Status(tcp://netxms.org:80)
agent metric, agent should have netsvc subagent enabled. 
https://netxms.org/documentation/adminguide/service-monitoring.html#network-service-monitoring-using-dci

I can confirm this issue on Windows, will check with developers

Might be because version of Eclipse SWT library, on which client depends, was upgraded and that version does not support Win7. But I'm afraid we won't have resources to fix that, except for a commercial client, as Win7 went end of life in 2020.

So which exactly powershell you use and on what OS this is?

Can you actually share your powershell script (or some version of it with which gives same results).
Also, what's the version of powershell itself - it might make some difference.

I see you have two external metric providers configured. Does the problem still happen if you remove the second one?

Can you also check with Windows Task manager, if between this line
2024.08.14 16:18:01.182 *D* [procexec.2        ] ProcessExecutor::executeWithOutput(): process "CMD.EXE /C pwsh.exe -NoProfile C:\\NetXMS\\var\\test1.ps1" started (PID=2020)

and that line
2024.08.14 16:18:31.185 *D* [ext.provider      ] ExternalDataProvider::poll(): command "pwsh.exe -NoProfile C:\\NetXMS\\var\\test1.ps1" execution timeout (30000 milliseconds)

pwsh.exe -NoProfile C:\\NetXMS\\var\\test1.ps1
process is actually running, or it has already terminated? I'd try to add say 10 second delay inside test1.ps1, then it would be seen in Task Manager that this process starts and when it ends.

Can you please enable
DebugLevel = 7
in agent configuration file and set it to log to file
LogFile = /path/to/log/file

let it run until it finishes second call of the script and share the log (you can sent it to me as private message if needed)

Quote from: Spheron on August 13, 2024, 02:08:09 PMhaving here a similar problem with a Netgear GS728TPv3.

Any chances we can get remote access to your device for a few days? SNMP-only access is enough, it can be some test device not connected to real network

Make sure you've selected Legacy Authentication Method when installing MySQL as described in MySQL notes in this chapter: 
https://netxms.org/documentation/adminguide/installation.html#id14

On Initialize Database page in the installer "Create database and database user before initialization" should be checked, DBA login name should be "root" and DBA password is the password you entered when installing MySQL.

Event if this step fails, NetXMS software is fully installed, so you can connect to your MySQL DB with any client and issue queries to create user and database:

CREATE DATABASE netxms CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;
CREATE USER 'netxms'@'localhost' IDENTIFIED BY 'PaSsWd';
GRANT ALL on netxms.* to 'netxms'@'localhost';

You may also need to adjust NetXMS configuration file to match these credentials, the file is here: C:\NetXMS\etc\netxmsd.conf 

The way this is implemented is that you need to have DCIs that do actual traffic information collection. In other options of these DCIs related interface object should be specified and interpretation, e.g. "Interface traffic - Outbound - bytes/sec" should be set.
When adding DCIs from context menu of interface(s), these parameters are set automatically. You can check, if these are set correctly by checking Overview tab of the interface - it should now have "Inbound utilization" and "Outbound utilization" lines.

Currently only Outbound utilization is taken, so a list should have these DCIs on both ends. Color schema is such, that link with 0% traffic is gray, but it should change it's color with traffic.

This is a new feature, so some improvements might be made to make it simpler/more understandable.

Right, this is always good practice to have DB backup prior to upgrade. 

In addition, you can also run 
nxdbmgr check
ideally two times - one prior to NetXMS upgrade and the other one after. First run fixed issues, if any, so upgrade runs in a clean way. Second time happens with newer version of nxdbmgr that may have new checks added. 

Normally reporting server is installed on the same system as netxms server itself. But theoretically yes, you can disable netxms server service and have only reporing service enabled.