1. On what exactly version of NetXMS this is happening?
2. Whare are the capabilites of such node (visible on the Overview page)
3. Do you have network discovery enabled? Can you show screenshot of network discovery configuration?
4. Does NetXMS obtain mac addresses for these nodes (visible in Interfaces tab of node)
5. Do these machines have static IP or they get IP address via dhcp?
6. In configuration->Server configuration what are the values of the following parameters:
Objects.Nodes.ResolveDNSToIPOnStatusPoll
Objects.Nodes.ResolveDNSToIPOnStatusPoll.Interval
Objects.Nodes.ResolveNames
Objects.Nodes.SyncNamesWithDNS
2. Whare are the capabilites of such node (visible on the Overview page)
3. Do you have network discovery enabled? Can you show screenshot of network discovery configuration?
4. Does NetXMS obtain mac addresses for these nodes (visible in Interfaces tab of node)
5. Do these machines have static IP or they get IP address via dhcp?
6. In configuration->Server configuration what are the values of the following parameters:
Objects.Nodes.ResolveDNSToIPOnStatusPoll
Objects.Nodes.ResolveDNSToIPOnStatusPoll.Interval
Objects.Nodes.ResolveNames
Objects.Nodes.SyncNamesWithDNS